McDonald's

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"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 6726 Dixie Hwy , Florence 41042, KY, US

Phone: (859) 282-9604

State: KY

City: Florence

Zip Code: 41042

Opening Hours

Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-00:00
Saturday: 05:00-00:00
Sunday: 06:00-23:00

Update Info

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Reviews

The store had implemented a "full- contactless" operation. Took me a minute to realize due to no dinning room  activity. But overall a very clean and welcoming store and  staff membersFood: 4/5

Morning crew is on it. Night crew not so much. Our food has been thrown together with lack of effort. I also love it when afte I have paid they then tell me at the second window they are out of something. Communication is key and the employee working the first window needs to be made aware of what they are out of. I've combined 2 large fries and they have fit into one. Filet of fish that my wife gets looks like they purposely make it look as bad as possible. Half a piece of cheese and a nickle size amount of tarter sauce is the new norm? Also we love your cookies. I'd rather wait 3 min for fresh cookies instead of recieving rock hard cookies. They are so quick to get you out of the drive thru at night and the window has been shut in my face multiple times when asking for straws, ketchup and other sauces as well. On a positive note the black lady that works in the morning that delivers the food to the cars is unbelievably amazing. Positive attitude, hard worker, extremely friendly but they have her walking back and forth to cars parked in spots. She deserves a raise without a doubt. When my wife and I see her in the morning, it makes our day. A couple bucks an hour raise wouldn't bankrupt the company.  Parking: Sometimes they are so busy so they have you park in a numbered spot. I've been asked to park in a spot already taken and those spots are so tight together that if 1 person is over the line, it's nearly impossible to get into your spot. Not their fault but maybe have people park in every other spot so we have more room.

Food was amazing, but I had to wait about 10 before I could get it, and the line was  too longFood: 5/5

A friend and I go here on our lunch and are constantly being told to pull foward to wait for a single burger and then we have to wait twenty minutes. For a single burger. It's absolutely ridiculous.Food: 1/5

Had a mobile order, they forgot about it i was pulled to wait for over 20 minutesThey didn’t realize until they brought out other cars food behind me Forgot my bbq sauce, burger was extremely messy, terrible service and it’s not the first time it has happened.Food: 1/5

Coworker and I had lunch here on 2-20-24. Both sick with food poisoning by evening and had to call off work next day. Only ingredient we both had in common was lettuce. I suspect many people are calling in sick today.Food: 1/5

When and to eat ordered a quarter pounder with cheese got cheese on my quarter pounder took it back to the counter totem I did not want cheese I was polite to them they got upset with a attitude I asked for hot fries got cold  Fries took it back to get hot fries never got my fries waited for a half hour still didn't get my Fries never got my money told them forget it never go back to McDonald's ever again I have told people about this every McDonald's so far have not care about the customer a few customers was complaining also spent $15 for a quarter pounder and cold Fry's never again

Man idk what the girls name is behind the counter or the dude who pissed her off. You bro chill out screaming at her from the bathroom about how he can hear them talking funniest shid ever. I can't wait to go back for another episode of McDonald's FlorenceFood: 2/5

The dinning area was very dirty they got my order wrong 3 times but they didn't get mad or aggravated and took it and apologized and remade my order it's fast food so 3 stars is pretty goodFood: 2/5

Tea was a bit watered down, but since you only did that 1 time so far, you guys are pretty good.Food: 5/5

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