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Reviews, get directions and contact details for Furniture Shoppe

Address: 18736 AL-75, Henagar, AL 35978, USA
Phone: (256) 657-3200
State: Alabama
Zip Code: 35978


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: Closed
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I was surprised to see a less than perfect score for the Furniture Shoppe in Henagar,Al...we have bought a number of items there over the years and the buying experience has always been great...now I’ll go back to searching for an oak table at the Furn. Shoppe.
8 years ago (23-10-2017)
BUYER BEWARE! Bought a couch from this company (actually from their branch in Albertville) and it took nearly a week to deliver! When it was delivered, it had a scratch place on it. Of course, conveniently for them, this extended the purchase past the FTC LAW 3 day COOLING OFF law that protects consumers in the first 3 days of a credit card purchase. Tough luck for me, the consumer! So when I do get to the point to where we just decide to return the damaged goods back to the store, they say that in the FINE PRINT of the purchase there is ridiculous restocking fee of 15%! All for damaged goods! The left handle had bad scratch damage that was conveniently hidden under the handle. Nice. (Sarcasm) Add to that, that owner (or manager) was clearly unprofessional in the way he acted toward me on the phone. I did not want to pay $180 just for them to plop their damage couch back down on their showroom floor. He was not nice at all. Not willing to compromise or discuss anything. Hey... I am not saying to not pay anything... I don't mind paying 25 bucks for delivery or something reasonable like 5% even, but for them to force me to pay $180 for returning a couch to their showroom is just STUPID. I will be sure to tell EVERYONE I know who is on the market for a piece of furniture in this area to STEER CLEAR of this bunch! Just beware that this bunch has an exorbitant RETURN FEE, they CONVENIENTLY take their time to deliver, and THEN will STICK IT TO YOU ON THE PHONE. I paid the $180 but I consider it a STUPID TAX of a lesson learned. Some lessons are learned the hard way... read the FINE PRINT in all the stores. Make sure delivery is within 3 days of the FTC's Cooling Down law...just in case, and frankly... I'll never shop THE FURNITURE SHOPPE again!
10 years ago (30-12-2015)
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