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Royal Furniture - Birmingham Trussville

  1. Alabama
  2. Trussville Furniture Store
  3. Alabama Furniture Store

Reviews, get directions and contact details for Royal Furniture - Birmingham Trussville

Royal Furniture - Birmingham Trussville
Address: 1620 Gadsden Hwy, Trussville, AL 35173, USA
Phone: (205) 655-1410
State: Alabama
Zip Code: 35173


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Reviews
Awesome furniture with fantastic people working there. I had a wonderful experience at Royal and was treated as a person not just a sale. The finance process was quick and easy. My furniture will arrive in 3 days and I'm so excited.
7 years ago (18-10-2017)
We enjoyed our shopping!!! Jade helped us a lot by presenting different payment options that work well within our budget. Everybody was great! Thank you!!!
7 years ago (08-11-2017)
Paid for a sofa and was told it would take 2 weeks to arrive. I called 7 weeks later and asked what happened to the sectional. They said I shouldn't have been told it would take 2 weeks to arrive because it normally takes 4 to 6 weeks. Silly comment because it was still late. Decided to wait and keep being patient. They said they would update me on the phone, but never did. When I called again they never gave me reassurances that the sectional would arrive, just said the manufacturer kept changing the date and there was nothing they could do. Finally, 12 weeks later I cancelled the order. Waiting 3 months for something they said would arrive in 2 weeks was my limit. Not worth the hassle and the terrible customer service.
7 years ago (22-08-2017)
Excellent sales rep, Jade. I knew precisely what I wanted. Business kept me away for 3 weeks. Jade called to tell me piece I sought was 20% off. I drove over 4 hours one way to buy. Sure was glad that I did. Wayfair can't compete, as same piece cost $400 more and was lost on first order, damaged on 2nd shipment and canceled 3rd time. Royal is the place for me!
7 years ago (12-11-2017)
Great prices and service with Royal. I've recently purchased 3 different times furniture at Royal and have been satisfied with their merchandise and customer service, to include delivery. I believe their prices are more competitive than other stores in the area. Our salesman, Steve Harper, assisted us each time and is a great professional to help you make your selection. I would recommend.
8 years ago (04-06-2017)
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