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G I Associates of West Alabama: Sundar S B MD

  1. Alabama
  2. Alabama Doctor

Reviews, get directions and contact details for G I Associates of West Alabama: Sundar S B MD

Address: 1774 Mcfarland Blvd N, Tuscaloosa, AL 35406, USA
Phone: (205) 759-2920
State: Alabama
Zip Code: 35406


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Reviews
so I want to say that I talked to the billing manager bc I got a no show fee and explained to her that I had covid and was very sick and did not receive a text reminder of my appointment but they wouldn't even consider taking the late fee off after I explained to them that I had covid. That's sad that they care more about a no show 50 fee that retaining customers. I won't be back.
I will see Dr. Jennifer Palmer again. Her demeanor wilas nice & was ready to answer any questoons. But I had none. The staff at NRSC was great. Basically no wait to speak of. I will request future procedures to be done there. These patients who give only negative comments must have been in pain. I could not have been better pleased.
Dr. Howe seems nicer than 4 years ago. He took care of me and Chelsea, Melissa, and Misty are fabulous. Thanks to everyone there who helped me.
I am very pleased with GI Associates of West Alabama. Dr Sundar is by far my favorite doctor of all doctors. He listens. He cares. He takes the time with you that you need. He always has. I wish he was a primary care doctor because he would be my pick. Everyone there is always friendly. Update: however, this time I had an EGD and waited for test results. The office must be short handed because they called me almost a week ago to give me my results and after 22 back and forth calls and NO answers I’m a bit ticked off. Constant guarantees that I’ll get a call back shortly are lies. But maybe there is only ONE nurse there that can give results. Time needs to be managed better . I’ve been so sick for four days and I need to find out what’s going on with my body. So irritated that I’ll be looking elsewhere for a physician when this is over with.
After having a procedure done the recovery nurse put me in the car with my wife and gave us paperwork. I was still sedated. I guess the paperwork had a post op follow up date that was not needed. No reminder of appointment was ever given. Then I received a $100 bill for not showing up to this appointment. The doctor refused to wave this bill. This is a money scamming racket that this place is running. They make tons of money off of us, our co pays, and insurance… and still can do this or you will be turned over to collections. This place and the doctors are disgusting for this behavior. I will pay the money and never use this shameful place again.
If I could give zero stars I would. My appointment started an hour later than it was supposed to. I brought in published treatment guidelines with evidence that backed up the research and Dr. Jennifer Palmer ignored them completely. She told me that she follows a different set of guidelines. Not sure what that means, but I follow scientific data with research and evidence to back it up and that is what I brought her. She refused to even look at the research I provided and simply told me that she would not prescribe my medication. Even after pointing out her lateness, I received no apology for the hour delay in seeing her. Frankly, I'm disgusted by the treatment I received and I am worried for the reputation that G.I. Associates will carry if they employ doctors that are this ignorant. Maybe if she had been on time, she would have had the time to read the research I brought her. Instead, she adhered to "her own guidelines" and sent a patient out in tears. Save yourself the time and money, or at least avoid Dr. Jennifer Palmer at all costs.
Still waiting on Pathology results from over a month ago, never spoke to the doctor after my sons procedure as we were given an envelope. We were told to call back in two weeks regarding results. The VM said to leave a message and expect a call back in 48 hours, it’s been over a week and still no call, just left another message because they do not and will not answer the phone! After the procedure the doctor raced off and didn’t bother to speak to my wife and o about the procedure, as I said before the nurse handed me an envelope…. Not my idea of quality healthcare. Buyer beware… BTW, Just left another voicemail…..
This is the absolute worse place when it comes to communications. I will never go back to this place. I don't know who they have answering the phone because they suck even at that menial task and when they do answer after pressing the button saying i was a doctor to see if i could get anyone that way they were extremely rude. Never again. And if yall are reading this, delete my number and quit calling and hanging up
This office is run extremely well. The staff is friendly yet professional for the most part. I did not have to sit and wait any long length of time before being shown to an exam room which was well cleaned and the triage nurse was already in there waiting for me. Her inquiries regarding my health past and present were very thorough. The doctor came in shortly thereafter. However, on a second visit, I was escorted to an exam room and had to wait 2 hours to be seen by the doctor whose excuse was there were a lot of sick people that day. My visit lasted all of about 5 minutes. Another issue I had with them was that I called for an appointment b3 aide I was experiencing severe pain. I was told I could get an appointment in 3 months! I ended up having emergency gall bladder surgery 2 weeks after the phone call. I will not be returning to them again.
Everyone was very welcoming and friendly. The office was very efficient. My wait time was a little longer than expected as early as I went, but I’d rather wait a bit and know that the doctor is not rushing when seeing patients. When I saw the nurses and the doctor, all were thorough and took their time to make sure all issues were addressed. Wonderful group!
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