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Reviews, get directions and contact details for Ganley Ford West

About

Your local Ford Dealer is right around the corner, here to serve our community with the best prices, highest level of customer satisfaction, and service beyond compare. Please visit us for all of your automotive needs.

Story

We are proud to be your local Ford dealer and meet your both your new and used car sales, service, parts, and special financing needs! Conveniently located minutes from I-90, I-71 and I-480, we have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids Vehicles, including the C-MAX Hybrid, Fusion Hybrid. We also have many used and certified pre-owned vehicles of all makes to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our family, friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer 13 major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need.

Address: 16100 Lorain Ave, Cleveland, OH 44111, USA
Phone: (216) 941-9800
moc.liamy@tsewdrofyelnag
State: Ohio
Zip Code: 44111


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Reviews
Found a vehicle online and requested information. The dealer called and we setup an appointment for me to see the particular vehicle and they said they would have it ready when I got there. I arrived and was introduced to the sales person who was to show me the truck. After spending over 30 minutes at the dealership no one couldn't find the vehicle. Literally. One computer said it was sold, another said it was still available but no one knew for sure. I have bought a lot of vehicles but this was a first. Needless to say after confirming the vehicle and my appointment, then driving 30-45 minutes to go see a truck that no one could find after a 30 minute hunt... Ganley lost my business. Nice people, just hard to trust my business to a dealer that can't keep track of their inventory and doesn't have the courtesy to verify a vehicle's availability before an out-of-town customer drives to see it.
8 years ago (08-12-2017)
So happy that I decided to go here. Pam was the best. I previously was leasing a Honda decided to go with a Ford couldn't be happier. Pam is the best car sales person I have ever encountered. Defiantly knows her job.
8 years ago (05-12-2017)
I'm a car guy. I was car shopping all morning until I stopped to see RON @GANLEY WEST. He took me to a 2012 Ford focus and I love it. The experience was great. Quick simple and easy. I recommend GANLEY WEST SPECIFICALLY RON SOMMERS...
8 years ago (29-12-2017)
I have not purchased from them yet, but when I applied for financing somewhere online, a lady named Amie called. I told her my current financial situation and she didn't waste my time. She said she'd be in touch and I told her once I had something I needed in hand, I'd be contacting her. While slightly humbling for me, it wasn't an unpleasant experience. Treating people with respect. When I can give them my business, which will be soon, they will be getting it.
8 years ago (10-09-2017)
Thats was my first new car but i swear once i finish the car its gonna be my last car with ford the worst experince i ever have ever in my life with this dealership they took my old focus 2005 for 1000$ and i got the focus 2016 titinuim with 5000 miles i told them i dont want to put any down payments only trade my old vehicle so i sign the paper they make the payment 397$ a month for 84 so after when i signed i was kind of stupid and i was exicted i signed then when i took the car i went home to surprise my dad he ask me how much i paid i told him its gonna be 397 a month for 84 he said wow Why how much is the car i told him its 19k he said wow thats to much and i told him i trade my old car for 1000$ he said you stupid you gonna paying the car by the end double sp when i did the math 397*84=33,348$ So i went to the dealer after 22h to return the car rhey said we cant returned and thier is no policy to retuern the vehicle i know one person bought nissan altima and he have the car 2 week after that he didnt like it anymore he webt to the dealer and he return the car and bought kia sportage from the dealer So i just got my ford focus in date dec/05/2017 and know i dont like it anymore so i have to stay with it to finished but i just want to put it as a note my las car with ford because of my bad experince that have 👎👎👎👎👎👎👎👎👎👎👎👎👎👎
8 years ago (11-12-2017)
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