Gardner True Value Hardware

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About

Gardner Hardware is your locally owned and operated True Value Hardware Store. A complete one-stop-shop for contractors and home owners alike.

Story

Gardner Hardware has been in business for over 25 years.
We stock complete lines of: Plumbing, Electrical, Paint, Tools,
Sakrete, Lawn & Garden, RV Supplies, Dock & Float Hardware.
We refill and sell new propane tanks as well as pumping station for RV's.

Address: 2489 U.S. 9, Ocean View, NJ 08230, USA

Phone: (609) 624-1625

Website

ten.tsacmoc@erawdrahrendrag

State: New Jersey

Zip Code: 08230

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 9:00 AM – 3:00 PM

Update Info

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Reviews

I spend a lot of money there every year getting the house ready for the season.  This year, went there to get a fitting for a dishwasher, got there a few minutes before they closed.  I knew where to look since I am there often.  Could not locate the exact fitting, then the lights go out.  We yelled and someone came to help locate the exact part, since it was hard to see in the dark.  No big deal.

A few weeks later I needed 4 hose clamps, got there right at closing and a customer just walked out as I pulled up.  I got out and the door was locked, I knocked and a young man shook his head "no".  I tried to motion I needed 4 little clamps, again he shook his head in a negative manner.  I threw up my hands in disgust and walked away.  The little punk comes out and has some snide, sarcastic remarks.  I left and won't be back.  

As I was leaving another customer was at the side door knocking.  I drove past him and I said they won't let you in.  He said his wife called for a very small item and it would be at the counter when he got there.  

I understand closing time, but when a customer arrives at that time for a very specific item, to the store employees should just ask them what they need, it's not like a department or grocery store where you could browse for a hour, then I could see not letting someone in.,....I get that. But when you have 2 customers who know exactly what they needed, not to mention the part was waiting for him at the counter, there is no excuse for such bad customer service.

I started another project, and instead of running to Gardner true value, I made a list and made the 15 minute drive to home Depot.  Spent just about,$200 there that I would have spent at true value.

I don't mind spending a few extra bucks at a small business rather than giving it to a big box stores, but Gardner's True Value has lost my business for good.  They also lost my neighbors business after I told them of my experiences there.

I would not have been so angry if it didn't happen twice and the employee coming out and being a snot nose punk.

BTW, he was 18-20 year old male brown hair, about 5'-10" tall, working the closing shift on Saturday, July 1

 8 years ago (06-07-2017)

Nice hardware store.  Employees helpful and friendly.  Good selection of merchandise. 

 8 years ago (10-07-2017)

Friendly, knowledgeable help when selecting hardware.

 8 years ago (30-11-2017)

We have a house in Sea Isle City that is a rental property, whenever something goes wrong I go to this store. It is amazing that they literally have just about everything, including all the little things that home depot doesn't even have. We are very impressed with this store, and the staff are always helpful and friendly.

 9 years ago (11-01-2017)

Pleasant personal, always helpful

 8 years ago (12-12-2017)

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