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Gary's Paint & Decorating

  1. Washington
  2. Walla Walla Hardware Store

Reviews, get directions and contact details for Gary's Paint & Decorating

Gary's Paint & Decorating
Address: 114 S 2nd Ave, Walla Walla, WA 99362, USA
Phone: (509) 525-1553
State: Washington
Zip Code: 99362


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Reviews
Sadly, it is true that if you have a good experience somewhere you probably won't review the business but if you have 3 bad experiences somewhere you will take to Google to write about it. The rudeness of the employees at Gary's Paint & Decorating is almost unbelievable. I get the feeling that they must provide good service to some people but I just don't have the right last name to receive that service. When I purchased epoxy grout at Gary's I was treated very poorly by a man who basically told me that women DIYers can't use epoxy grout without messing it up. Never did he inquire as to my experience actually using the product. He also told me not to "go eat a sandwich" before wiping the grout off the wall. Despite this I went back to Gary's twice and was treated poorly both times by 2 different designers who sit in the back of the store. One woman told me she would come out to my house for an estimate and never showed up. The other time I was told that a sample would be ordered for me and I would be called to pick it up. My name, address and phone number were all taken and this sample has apparently never shown up because that was 2 months ago and I have never been called back. Lack of competition is the only reason Gary's is able to get away with this pathetic treatment of customers.
10 years ago (14-12-2016)
Excellent customer service, friendly/knowledgeable staff, reasonable prices for top quality paint products.
10 years ago (25-06-2016)
Our experience with Gary's was woeful. Lack of communication, bids that made no sense and an unfortunately rude owner. I will make sure to tell friends and acquaintances to stay far away.
10 years ago (07-10-2016)
The guys at Gary s helped us so much when it came time to paint our storefront (Centerline Martial Arts). We are across the street from Gary s and on several occasions the guys would walk over and give us advice and guidance.
15 years ago (12-06-2012)
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