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Reviews, get directions and contact details for Gary Sachs Diamond Jewelers

Gary Sachs Diamond Jewelers

About

Engagement rings, wedding bands and fine jewelry in SALES TAX FREE Salem, NH.

Story

Diamond Jewelers has been owned and operated by the Sachs family since 1974. We were originally located in the Methuen Mall for more than 20 years. In 1996, Karen and Gary Sachs, with their staff moved Diamond Jewelers to our current home, the Mall at Rockingham Park in sales tax free Salem, NH.

Our staff is like family and our job is to make you happy. We continually run our business with a family atmosphere and with you and your family in mind! We are a one of a kind jeweler! No one can offer you more selection and quality at a better price than Gary Sachs’ Diamond Jewelers.

Address: 99 Rockingham Park Blvd, Salem, NH 03079, USA
Phone: (603) 894-1472
ten.tniopriafym@shcaskg
State: New Hampshire
Zip Code: 03079


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Reviews
Gary did an absolutely amazing job with my now fiancé's engagement right. He worked with me from start to finish in the design and creation of the ring and she absolutely loved how it came out. The whole experience was perfect from start to finish!
8 years ago (24-10-2017)
My now fiancé went to Gary and Nancy for my engagement ring and they did an absolute amazing job. My fiancé had them design my ring after showing many many photos and literally it is everything and more I could have asked for. Gary and Nancy are both amazing people as I met them as well and they're so patient, kind and true masters at what they do! I highly recommend going to Diamond Jewelers for any jewelry wishes. You will not be disappointed at all. They're AMAZING!!! Thanks Gary and Nancy!!!!
8 years ago (02-10-2017)
Don’t waste your time or money. After paying in full for 2 wedding bands we were told they would be in within 3 weeks, after multiple phone calls we got the rings at 9 weeks. We ended up needing the ring resized and brought it to a very reputable jewler, who immediately told us there was a chip in the diamond. We made the trip up to NH and Gary insisted it was just an imperfection after wasting our time will he went back and forth with the microscope(not even needed at the other place). Complete lack of customer service, and no incentive for us to ever return or recommend to anyone.
8 years ago (22-10-2017)
My wife and I picked out an engagement band to upgrade her current one at the store and asked if it was possible to put the stones from her current engagement ring in the new one. Gary said that he would be able to do that without a problem. We paid them up front and were told it would take about three weeks to complete. The ring came back three and a half weeks later and looked nothing like the band we had selected. The band is thicker, clunkier, has visible dents, chips, missing prongs, uneven prongs on the center stone, and two broken diamonds (I brought the ring to a second jeweler and they confirmed that two of the stones were broken). Upon receiving the ring (12/14/2016), my wife went back the next day and began to tell Gary about some of the visible blemishes, and he told her to come back in the new year to have it fixed. What kind of business turns you away and tells you to come back weeks later to fix problems that shouldn't have been there in the first place? I brought the ring in to Gary to ask for my money back because I simply do not trust this business to fix these problems - how do you give a customer a ring with two broken stones in it and missing prongs and expect them to trust you to fix it? There shouldn't have been any broken diamonds, missing prongs, dents, or chips in the ring in the first place! He wouldn't even apologize for the botched job that was done in the first place. Gary would not give me my money back despite acknowledging that there are blemishes and broken diamonds in the stone. I asked him why he would give us the ring in this condition and his response was that the ring is a better quality ring than the original band we chose. Horrible customer service, horrible experience, no apologies for the severe mistakes made. Stay far away from this business.
9 years ago (29-12-2016)
Awesome place good Price's very good staff
9 years ago (12-12-2016)
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