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Reviews, get directions and contact details for Gateway Pizza

Address: 6520 Old Waterloo Rd, Elkridge, MD 21075, USA
Phone: (410) 799-0333
State: Maryland
City: Elkridge
Zip Code: 21075


Opening Hours

Monday: 10:30 AM – 10:30 PM
Tuesday: 10:30 AM – 10:30 PM
Wednesday: 10:30 AM – 10:30 PM
Thursday: 10:30 AM – 10:30 PM
Friday: 10:30 AM – 10:30 PM
Saturday: 11:00 AM – 10:30 PM
Sunday: 11:00 AM – 9:30 PM

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Reviews
My friends and I went to this place on a whim, we were so pleasantly surprised!!! The workers were extremely nice and sweet, my friends and I ordered our food and it took about 15-20 minutes to come out. One of the workers brought out our food and even gave us plates, napkins, and cutlery. She was so sweet and even gave us warmed up sauces for our food! Food was freshly made and extremely delicious. Definitely coming back here again.
I ordered the butter chicken pizza. As first timer, very delicious with creamy sauce and lots of cheese and decent amount of chicken. Will definitely order again!Food: 5/5
What a gem. Hidden in an offbeat shopping center. Delicious food is a mild way of putting it. Vegetable Samosas, Butter Chicken pizza, yes really, Eggplant Parmigiano. Can't rave enough about the deliciousness of it all. The woman at the counter was too fun for words. Bummed I don't live in the area!Food: 5/5
Our employees ordered food delivery from this establishment. While eating, an employee noticed a roach inside his sandwich. He was horrified and totally disgusted. He ran in the bathroom vomiting immediately afterwards. When the restaurant was notified of the incident, they didn’t properly handle it. They showed lack of care or concern for someone who could have possibly eaten a roach because they failed to maintain a clean and healthy environment for food service. Instead of offering a refund, they offered to replace the sandwich. When our employee returned to work the following day, he ran into the bathroom vomiting after discussing the incident again. If you choose to dine here, I suggest you thoroughly check your food for roaches. WE WILL NO LONGER SUPPORT THIS BUSINESS!
DOOR DASH DRIVERS BEWARE...If you encounter a similar issue please report it to Door Dash. You will be allowed to cancel and Door Dash will still compensate you for your time. I went in to pick up a door dash order and the person at the counter was extremely rude. She waved shooed me away when I tried to show her who the 2 orders were for and she proceeded to wait on the person behind me. This was after she rudely answered the phone and proceeded to take an order while I had been already waiting for her to finish a non work related conversation. I was there for about 15 min. I left and reported it.
I’ll been a customer for almost a year and the whole wings were great until they give you raw chickenFood: 3/5
The Indian entrées, especially biryani, is cooked very well. Also, recommend the momos. They also do a good job with the Italian pasta. This is a place for takeaway or delivery.Food: 5/5
Indian Pizza was interesting idea, but just okay flavor and poor ordering process. I get their mail fliers like 4 times a year for as long as I could remember. I already have 5 other really good Indian restaurants and plenty of chain and/or NY-style pizza places I regularly visit. I finally caved in and tried something that sounded interesting. I got two medium pizzas - paneer pizza and butter chicken pizza. I ordered via their website directly and did pickup. I showed up 5 minutes past the time their email said it was supposed to be ready and they had no idea I even placed an order until they looked on their phone after I asked to pick up my food. Basically I had to wait around another 30 minutes to get my food. No apologies given. I hate to think how poorly a delivery would have gone. Pizza-wise, the paneer pizza was flavorless and not worth double the price of their regular cheese pizza. The butter chicken pizza had slightly more flavor than the paneer, but also not worth it. You're better off dropping $14 on Indian entrees at Royal Taj or any other local Indian restaurant, where there is far more flavor. So if you're okay with mediocre pizza and don't value your time, go here. Too many other good Indian and pizza options in the area to waste my time going back here.
The butter chicken pizza will blow your mind, get it with extra sauce though. Biriyani was also very good and they deliverFood: 5/5
Update: 9/5/21 I'm sad to say that the quality and service has gone downhill. We ordered tonight and they hadn't even started our order when we arrived an hour later. This has become a recurring theme for them, we have been coming here for years and every now and then they would drop the ball. It is so constant now, their explanation tonight was that they never saw the online order come through because they are busy and it's not their fault. Then she told us to always call after placing an online order. What is the point of placing it online if I have to call, seems a bit strange... Following this explanation they told us to just give them 15 minutes and we will have our food. Welp 35 minutes later and we were still waiting around for just two order of momo. What also got us were the cockroaches, live and dead right when we walked in the door. My husband pointed them out and the cashier just mumbled as she walked away from him. I don't like leaving bad reviews but after multiple instances and our concerns being written off I wanted to share our experience.
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