Giant Eagle Pharmacy

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Address: 3841 S Hamilton Rd, Groveport, OH 43125, USA

Phone: (614) 836-8420

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State: Ohio

Zip Code: 43125

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Reviews

I was very grateful to this pharmacy on Friday, June 10, 2016. My brother who lives about 2.5 miles from this pharmacy needed to have a new prescription filled. Though he had the script, he is unable to drive due to a cast on his right leg as the result of a poorly healing wound. A new wound that developed during this treatment process had worsened and he was prescribed an antibiotic. The doctor's office was "too busy" to call in the script to Giant Eagle which is the only area pharmacy that delivers where he lives. Also, they generally only deliver for a couple of hours mid-day.

They also called the doctor's office to confirm the script with no luck;. They had every right to say there was nothing they could do--but they didn't. A pharmacy team member went to his home and picked up the script and assured him he would have his medication by 6:00 pm. A pharmacy team member delivered his medication well before 6:00 pm. 

Perhaps sometimes when there have been delays in obtaining prescriptions, it was because of their sensitivity to someone like my brother who had no other options at the time.

 9 years ago (13-06-2016)

Employees are courteous and very informed. Pharmacists are always willing to answer any questions. 

 8 years ago (27-11-2016)

Worst Pharmacy by far. I have been filling for a while here but I moved everything today. The technicians are an absolute joke with no customer service priority at all. I should never be almost in tears and not wanting to call my pharmacy about my medication. Wish I could rate this with no stars.

 8 years ago (25-11-2016)

Giant Eagle is more expensive than other grocery stores

 8 years ago (25-02-2017)

This has got to be the worst drive thru pharmacy in the Columbus area. Not only do they have a high turnover rate in their drive thru but they also have an average wait of 20 min to pick up a perscription. I've been in life e now behind the same two cars for the last 27 min. If I didn't have to have this script, I wouldn't wait. Now that I have, my 3 yr old really, really has to potty and my morning achedule is now rushed. The store manager was sympathetic when I called, but apparently the store and the pharmacy are separate units.

 9 years ago (21-12-2015)

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