Gigi's Cupcakes

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About

With over 30 flavors to choose from, Gigi's Cupcakes are perfect for birthdays, graduations, weddings, anniversaries and everything in between!

Story

From the many options of cupcakes we offer daily, we want to make your occasion special and memorable! Stop by or call us to talk with us about custom cupcake orders or for catering your next event. For catering - weddings or for business/personal needs - we have some amazing packages for you to choose from! So whether it is just one cupcake or hundreds - let us be there for you and making the event a success!

Address: 7918 Vaughn Rd, Montgomery, AL 36116, USA

Phone: (334) 356-3737

Website

State: Alabama

Zip Code: 36116

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

Do NOT eat there!!!  They are rude, condescending and racist.  I went to exchange a cupcake that was all wrong.  I was just INTERROGATED about this cupcake.  Still in the green Gigi box. The GM Jennifer and the manager Minnie gave me the third degree over a CUPCAKE that's all of what 5 bucks?   They did not exchange or offer any kind of compensation oh...Loyalty points???? They collaborated and conspired before I even tried to get to the GM.  About a CUPCAKE!!!!  I was told they don't know if I got the cupcake from them...ummmm it's in YOUR BOX!!!  Plus JENNIFER said the name of the cupcake (this was AFTER THEY TOOK A PIC AND TEXTED IT TO EVERYONE AND GOD)   Lost a loyal customer!!!  I refused to be treated like a thief over an abysmal cupcake!!!  Save your money folks and your piece of mind and buy local.  JOZETTIS OR TISH!!!

 8 years ago (11-12-2017)

stars for customer service & presentation.  The clerk was friendly & the cupcakes are indeed pretty. But 3 stars off for taste, quality, and price. First off the cake itself is either dry & flavorless, or dense & heavy like an undermixed muffin. The tower of frosting tries to hide that fact, & would've succeeded if it wasn't just a sickening pile of one-dimensional sugar. I've tried chocolate, yellow cake, red velvet & apple pie...ALL suffered from the same looks-better-than-it-tastes syndrome. Even if the frosting was redeemable, it takes up 75% of the cupcake, so you're being overcharged for whipped sugar! Finally, they charge you for a regular cupcake what other local (better) bakeries charge for a jumbo. If this is what a cupcake franchise is like no wonder the fad is dying fast...

years ago (10-02-2017)

Horrible!  I must be gluten free.  I ordered gluten free in advance and had my husband pick them up.  Unfortunately,  they sold him an unsafe cupcake.  It made me very sick.  I called and was told the manager was not available and wouldn't be back for a few days. I left a message, but was advised to call back.  I called back and there was still no manager available.  I left my name and number and asked for a return call.  Still no call.  I left a message on their facebook page and got no response there either.  I will not go back to the Montgomery location.

 9 years ago (17-12-2016)

Yesterday ( 01/27/2017 ) as I walked into to Gigis Cupcakes of Montgomery, Al I was in total SHOCK!!! I opened the door I am assuming it was shift change because a lady was leaving. She was fussing and all I caught was " I'm gonna turn my f*king keys in! " The lady was a short lady with a short brown pixie cut! The lady behind the counter, Bailey apologized for this several times, as I told her it wasn't her fault! Bailey helped me pick out some cupcakes with great customer service! She truly knows what " southern hospitality " is!!

 9 years ago (28-01-2017)

My husband and I went there today and got a few cupcakes.  He got the cookie dough.  When he was on his last bite, he found a fingernail in the cupcake.  It was  CLIPPED fingernail.  This is gross!!!  I call to talk to the manager, she was not there.  I told the girl that answered what had happened.  She expressed unbelief.  She said that she would tell the manager and she would call us.  We have yet to hear from her.  We will not go there again!!!

 9 years ago (29-10-2016)

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