Gill's Heating & Cooling

Reviews, get directions and contact details for Gill's Heating & Cooling

Address: 315 4th St S, Great Falls, MT 59405, USA

Phone: (406) 453-8705

Website

State: Montana

City: Great Falls

Zip Code: 59405

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

As a realtor here in Great Falls, Customer Service is something I seek for in every contractor I work with. Unfortunately, Brett's (Owner) service was poor at best. I had an emergency gas leak that needed repair and to their credit, they came over right away and got on the job. For the next two days it spiraled downward. When I first called on the phone i was given an estimation between $300-$800 from their office staff with the understanding that each situation is unique and that price could vary. I asked for a quote at least 4 times throughout the process and the answers varied from "well I haven't sat down to think about that yet" or "Sorry Brett is out of town" not even a rough estimation was given to me. I asked the tech in my basement (who was Brett's son) and also got "I don't do the numbers". Eventually i said that they needed to stop working on my house until they could tell me what I owed them so far, and what it would take to complete the job. Good thing I asked because they wanted to charge me an additional $1800 to finish the job. After day one my furnace and hot water heater was hooked up and ready to go. Day two was entirely spent on hooking up one line and a couple fittings to the stove. With their labor rate day two cost me $650. Even Brett agreed that it took a long time however he would not come down on his FINAL BILL OF $1695.00. ($1300 of which was entirely labor for ONE plumber over the course of two days) I'm writing this review in hopes that nobody gets taken advantage of and that nobody gets trapped with a bill like this.

 8 years ago (12-04-2018)

They provide excellent heating and cooling services. Whether want you need is a new install or just a repair.

 9 years ago (08-11-2017)

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Gill's Heating & Cooling

Reviews, get directions and contact details for Gill's Heating & Cooling

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