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Reviews, get directions and contact details for Gold & Gems Fine Jewelry - Ashland

Gold & Gems Fine Jewelry - Ashland
Address: 25 N Main St, Ashland, OR 97520, USA
Phone: (541) 488-2753
State: Oregon
Zip Code: 97520


Opening Hours

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
I am so happy my boyfriend and I found this place. Working with Ron was an absolute delight. We helped us find the PERFECT engagement ring in our budget that we absolutely adore. You can tell that he truly takes pride in his work and that he is passionate about the business. He took the time to make us feel very welcome and informed about everything. He answered all of questions honestly and enthusiastically. We got the ring very quickly and it is even more beautiful in person than I could have imagined. I will definitely be recommending him to everyone I know looking for fine jewelry. We plan on going to Gold and Gems for all of our jewelry needs from now on. Ron is a delight and the whole store is wonderful. If you're considering shopping with them I guarantee you will not be disappointed.
8 years ago (05-01-2018)
Ron Hansen at Gold and Gems is by far the best jeweler on the west coast. I am lucky enough to have grown up in Ashland and been around them all my life. When I got engaged, Ron custom made the engagement ring. I didn't have a lot of money and Ron made something so special on my budget. I am lucky enough 10 years later to celebrate an anniversary with my Wife and a new wedding ring that Ron designed and custom made from my wife's vision. He is an artist, plain and simple. Thank you Ron for making my wife's vision come to reality and allowing me to slip on a new wedding ring on my wife's finger. You are the only jeweler we will ever use and I recommend everyone on the west coast to call him, he will make your visions and dreams come true. No one works harder than Ron in this business, I promise! Thank you Ron, you will always be a part of the Jones family in the Valley!
8 years ago (13-10-2017)
We shopped for an engagement ring in three states and online. Ron exceeded our expectations at every turn. He listened, was patient, gave amazing suggestions, and saved us a great deal of money. More importantly, Ron made it a fun! He genuinely loves the process and takes great pride in his workmanship.
8 years ago (01-03-2017)
Ron has been absolutely fantastic! He gave us an honest opinion on a ring that I had purchased at a large chain store to propose to my fiance. His very fair evaluation of the ring and supportive advice made us chose to use Gold & Gems instead, and we returned the original ring. Ron proceeded to craft us a unique set of rings for our special day, incorporating the diamond and metal from my fiance's mother's ring into her custom ring. The work is beautiful and the experience has been both enjoyable and memorable. Thank you Ron!
12 years ago (25-07-2013)
I have been in denial about needing to get my wedding rings (two bands soldered together) resized for years. I wore them regularly (and uncomfortably) for quite a while, finally taking them off before a vacation in September 2014. After I came back, I just avoided trying to wear them, and before I knew it, I found it was nearly impossible to put them on (and actually frighteningly and embarrassingly difficult to take them back off). Back when I got married in 2008, I actually had to get my rings resized SMALLER.... which was a great feeling. But who walks in to a jewelry store proudly boasting that they need their rings enlarged? I admit - I had anxiety about the snobby looks that my "sausage fingers" would get... and I even tricked myself into thinking that rings just couldn't be made big enough for my fingers. I just kept telling myself to get my life straight; they would fit again once I started losing weight. Well... I gave up. I missed the feeling of wearing my wedding rings. I didn't like feeling like my coworkers imagined me having marital problems because I had bare fingers. Plus, I just moved back to Medford from Portland, and I'm starting at a new position on Monday, so I wanted to have my rings ready to go. I searched Yelp & Google for options. I admit, I did try reaching out to a chain jeweler, but I worried about the quality, and I was appalled by the turnaround time of several weeks. I then found Gold & Gems and read some really great reviews, but I wondered if it would be worth the "trek" to Ashland. So, yesterday while I watched my son play at the park, I sent an inquiry on the Gold & Gems website to see what kind of response I might get. Within SEVEN minutes, Ron Hansen responded to me in a thorough and approachable manner. I immediately decided to go for it. I rolled into Gold & Gems sometime between 12-1, with my rowdy child in tow, and I was greeted with warmth by Kathryn. She quickly evaluated my ring and was able to give me a quote, which admittedly was more than I anticipated, but I had not expected chain store "value" pricing anyway - I expected that I would get what I paid for. Plus, Kathryn offered a turnaround time of about 51-54 hours, and that fit the bill of what I needed. Not to mention, Ron saw me and quickly put together that I had e-mailed that morning, and gave me a high five and a thank you for coming in. Today at 10:32 AM, Kathryn called to excitedly tell me that my rings were ready. To drop my rings off and then have them separated, resized, and resoldered together to be fully completed within 22 hours is pretty amazing. My rings feel and looks fantastic (they cleaned them, too!), and I am pretty ecstatic to have found a reputable and friendly LOCAL business where I am comfortable going and referring others to for any future jewelry repair (or purchasing) needs. Thank you!
9 years ago (09-06-2016)
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