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Reviews, get directions and contact details for Grand Geneva Resort & Spa

Grand Geneva Resort & Spa

About

Grand Geneva Resort & Spa is one of only five AAA Four-Diamond resorts in Wisconsin with excellent dining, championship golf, Villa vacations, the WELL Spa and much more.

Story

Grand Geneva Resort & Spa is one of only five AAA Four-Diamond resorts in Wisconsin with excellent restaurants, championship golf, Villa vacations, the WELL Spa + Salon, winter ski hill and much more.

Originally opened in 1968 as the Lake Geneva Playboy Club Hotel, the lush property served as a luxury escape for Midwest travelers. The first Playboy Club Hotel to open in the U.S., the resort brought a touch of glamour to the small lakeside community.

After a stint as the Americana Hotel from 1982 to 1993, the Milwaukee-based Marcus Corporation purchased the property, reviving it as the Grand Geneva Resort & Spa, a year-round vacation destination. The property underwent a complete renovation, with updates to the hotel’s 355 guest rooms, golf courses, and property grounds. Other new additions included the introduction of a Scandinavian day spa – the WELL Spa— and an outdoor fireplace lounge.

Address: 7036 Grand Geneva Way, Lake Geneva, WI 53147, USA
Phone: (800) 558-3417
moc.avenegdnarg@ofni
State: Wisconsin
City: Lake Geneva
Zip Code: 53147


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I have been to Grand Geneva a number of times for a number of reasons. This last visit was for my work place's holiday party. Staff is courteous and professional. Rooms are comfortable, and modern. The bathroom mirror even has a television built in! The resort is located close to downtown Lake Geneva and offers many activities for people of all ages. From skiing, horseback riding, spa activities and a great pool there is something to do for everyone. There are restaurants and bars, amazing brunches and lots of public spaces for meetings or entertaining. I highly recommend Grand Geneva Resort and Spa.
7 years ago (05-02-2018)
Fabulous meal! Excellent service from Candice. Great ambiance. Only negative, it's very expensive. . . But we are worth it! Bill was $125 plus a $20 tip. No alcoholic beverages for 2 people. Everything was top quality. You get what you pay for.
7 years ago (08-03-2018)
Awesome resort! Was only here for a limited time so we weren't able to take advantage of the many activities! Ate dinner at the main lobby restaurant and was a good buffet, but nothing to write home about. The rooms were clean and had everything you need! Awesome views and the staff was very nice!
7 years ago (11-02-2018)
Their website is hard to navigate. Room was nice but it didn't include the DVD player as listed online as an amenity. When I inquired about this with the front desk, they transferred me to Concierge, who said they would look for a DVD player and then never called me back. The halls were extremely loud well into the night-seemed to quiet down around 1am. It was a spa getaway for my mom's birthday, so we weren't looking to party. The bedsheets were stained with pen upon our arrival. If you have a Netflix account, they have a smart TV. The first night we were offered turn-down service, but not the second night. For the price I paid for a deluxe king suite, I expected more. The Spa was nice and the lobby had entertainment each night.
7 years ago (05-03-2018)
We stayed at another hotel but spent time at Evolve (the night club) and the Spa (for a pedicure). Evolve... fun DJ and dancing. The Spa was ridiculous. The chairs do not recline nor massage and you are sitting up straight the entire hour. The jet in the tub was broken and the nail tech admitted all the tubs had broken jets and are "hoping" they get new chairs some day. The nail tech was irritated when she noticed I had gel polish on and that she would have to remove it (even though I had to pay an extra 10.00 for her to take it off and she made sure to mention how it would cut into my spa time) Gratuity was automatically added to our bill at 20% and the credit card machines were down so we had to leave our card information on a piece of paper with the front desk. Overpriced for services rendered.
7 years ago (04-03-2018)
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