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Granger Owings Classic Clothiers

  1. Midtown - Downtown
  2. South Carolina Clothing Store

Reviews, get directions and contact details for Granger Owings Classic Clothiers

Granger Owings Classic Clothiers
Address: 1333 Main St Suite 110, Columbia, SC 29201, USA
Phone: (803) 252-6714
State: South Carolina
Zip Code: 29201


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews
Have been a customer of GO for quite a few years. Working with many of the staff there. My most recent years, I've worked with Travis Hollis. Having someone that understands what you like and how you think you want to dress is very helpful. Travis understanding of clothes and shoes offers a new perspective to what is possible. While you can shop anywhere, Granger Owings and Travis makes the experience of shopping a pleasure.
8 years ago (09-06-2017)
When I arrived in the store nobody greeted me. I was in the store for 20 minutes and not one person acknowledged me or asked if I needed help. Then when I did ask the worker on duty for help he acted as if I was an inconvenience to him. After my visit i told my friends what happened and they informed me that they felt the same way. I didn't want to believe them when they said because I was black I wasn't going to have a pleasant experience but sorry to say that's how I felt. Because the other people that came in after got help but I didnt. I liked the store but I will not shop where I feel im not wanted.
8 years ago (08-06-2017)
I've shopped at Granger Ownings for several years now and am continually impressed with their customer service and knowledge. Vaughn knows my sense of style and does a great job of customizing items to my taste. The service and style offered by Granger Owings is unparalleled in Columbia and the Southeast. I'd recommend them to anyone.
8 years ago (29-04-2017)
Wanted to thank LV, Travis and all the others at Granger Owings that helped me get my clothes for a couple of big events I have coming up. Really appreciate all the help!
8 years ago (29-04-2017)
So I am going to give you the short and sweet version followed by the those who care version. Pros: Has great customer service (except owner) Great pricing suits are VERY breathable Cons: Manager very disrespectful Quality of suits are rubbish Will lie to you to get the sale If you rent they could care less about you as a customer They don't have a wide color selection They aren't punctual on their "arrival dates" Avoids conflict Doesn't take responsibility for their faults. Found them at a bridal expo, and their prices were great! $160 for a full suit get up is very nicely priced compared to the competitors I had shopped. I had two requirements: Must the bridesmaids dresses and carry women's suits. They lied about both. They do not carry women's fits (they told me a week before my wedding) and they didn't come CLOSE to matching the dresses (we told them we would get the vest elsewhere but they ASSURED me they had a perfect match). They continued to argue saying it was an exact match. I gave them color splotches, and even compared them directly to the dress. Though, blatantly opposite he said, "They are perfect for what we have." And there you have it. For what they HAD. I asked for perfect match, not for what they had. The sizing of the suits were a nightmare. I went in and got everyone sized and not one persons suit came back correctly. My jacket was too short, 2 of my groomsmen shirts were WAY too big. Another groomsmen pants were about 5 inches too short. Both myself and a different groomsmen had buttons fall off as we were dressing, mine in the middle of my ceremony! They didn't give us the right tie set up. Two best men had bow-ties in petal, and the rest of the groomsmen had long ties in mint. I got one hot pink bow-tie and the rest a pistachio long tie. Granted, when I called they drove out to our wedding location (about 40 minutes away) to deliver the "right" ties and they were still not the right color but at least they were on the same pallet at that point. At this point, I'm beyond frustrated. it is 2 hours before I'm going to be married and all I can think about is how nothing is going to match, and 1/3rd of our jackets wont be able to button, and another 1/3rd cant take off their jackets because their shirts are that huge (luckily it was cold that day). Before this happened, they were always 3-5 business days behind schedule. I didn't even get to try on my suit until the DAY BEFORE the wedding! It was honestly a miracle that we even got suits at all. David, my go to guy was VERY committed to doing everything he could to try and make it right, and whereas I appreciate that, they shouldn't have had to be fixed in the first place. He should've told me the truth from the start and we would've saved ourselves a LOT of heartache. Now, giving him the benefit of the doubt I asked to sit down with him and a manager to figure out where the miscommunication lied. They canceled on me twice, David and the owner Vaughn. Eventually after he sent my a text message telling me to call him back (who text in a professional business?) I called him back leaving him a voicemail telling him to call me so we can talk. The next day passed and I called to make sure we were still on for our meeting. no answer. The store (David) said, "sorry we are going to have to cancel, he will call you tomorrow." The next day he (Vaughn. The Owner. Of the company. You think he would have some respect and decency, yes?) called me and from the start was very rude and abrasive. Wouldn't let me get a sentence out before interrupting me. Kept telling me that it was my fault for not checking all of the suits properly, and because I rented, I have no right to complain. Told me unless I had a real issue I wanted to talk about, the conversation was done. Trying to express that I wanted to meet with him, he interrupted me and said, "the problem is you. I've been in business for 40 years and no one has ever complained." ... Seriously Vaughn? Then He proceeded to hang up on me stating never to contact him again. Am following up with the BBB.
8 years ago (14-04-2017)
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