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Granite Transformations of Grandville

  1. Michigan
  2. Grandville General Contractor

Reviews, get directions and contact details for Granite Transformations of Grandville

Address: 4275 White St SW, Grandville, MI 49418, USA
Phone: (616) 512-3810
State: Michigan
Zip Code: 49418


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Reviews
Very disappointing experience. In the end, the kitchen counter tops look nice but it was very stressful getting there. Among many concerns, installer smoked in our garage without asking and didn't finish the job....was more concerned about getting out of work early than doing a good job. A job that should have taken a few hours ended up being 3 days. GT show room staff and owner are arrogant and owner is chauvinistic. Their main concern was getting their final payment, not providing good customer service, making sure the job was completed correctly initially and the customer was satisfied. Plumber GT recommended put under sink plumbing in backwards, was several hours late without calling and scratched our brand new sink on both sides. Very unfortunate experience and an apology from GT could have gone a long way. We have other work we would have liked them to do and friends who have inquired but cannot recommend.
8 years ago (22-06-2017)
We had granite transformations replace our countertop 2 months ago. At this point I would NEVER recommend them. I was very disappointed in the quality of the workmanship this company had to offer me. The only reason I am giving them 2 stars is that I love the material and the overall look of my countertop. If you use this company you should take your own measurements and watch them very carefully as they install to make sure they know what they are doing because they didnt for my installation. We were told by the salesman several times that the company had professional installers and templaters. Our new countertop would be professionally measured and fit like a glove over our old countertop. The installers came to install and the product looked beautiful with a few exceptions. I pointed out the seam that was VERY visible, ugly and uneven. The seam was a tan color and my countertop is Grey! He shrugged his shoulders and said there was nothing they could do about it. My husband arrived home and it was immediately apparent to him that the measurements were off and the countertop was 3/4 inch too long in the space by my refrigerator. We called the company to have them come remove it and replace it. I was told it could not come off at that point. However I was also told not to place anything heavy on the countertop for 8 hours so it didn't move it! After several anxious phone calls the manager came to our house the next day. He said to continue with my plans for the backsplash that day that they could saw it off and make it even with the countertop. He was rude and short when I questioned their ability to do this and told me, "I told you I would fix it, do you want me to or not!" and when I pointed out the seam I was told that "In the world of granite this is a pristine seam". Needless to say I was not happy. The same installer came back to fix the overhang and when he was done it was now 1/8 inch too short and not even! I again recieved the same shrug. The manager again came out and said they could replace it however at this point I have completely lost faith in this company and do not want to risk ruining my backsplash that goes over the top of the counter or my newly painted cupboards and new floor! He did fix my seam with a grey sealant (I have no idea why this wasn't done in the first place)but it is still not even and still not the "pristine" seam I thought I would have. I paid good money for what I thought was a high quality, professional product and I feel I did not get that. If I had to do it over again I would go with a true granite countertop since this company cannot make accurate measurements or high quality installation.
8 years ago (20-09-2017)
My aunt had her kitchen redone and they did a fabulous job! The installation was done in a very timely manner and the workmanship is great. I would recommend Granite Transformation for anyone looking to have a very professional job done reasonably and quickly!!
8 years ago (03-03-2017)
We absolutely love our new kitchen! We couldn't have asked for a better company to work with - excellent service, quick and fantastic work. Our kitchen is the new favorite spot to hang out in for our whole family now.
8 years ago (20-02-2017)
Granite Transformations is a great company to do business with. The owner goes above and beyond to make sure each job is carefully done right. The new selections of granite counter tops and the refacing job on my cabinets was a great recommendation. Highly recommended and thanks again for a professional and affordable solution.
9 years ago (21-09-2016)
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