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Reviews, get directions and contact details for Great Spaces Storage

Address: 28543 Fm 2978 Rd, Magnolia, TX 77354, USA
Phone: (832) 934-0477
State: Texas
Zip Code: 77354


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Reviews
They offer excellent storage units and trailer parking facilities. The units are large, secure and very well maintained. They have staff on site during business hours 7 days a week and are very friendly to deal with. One of the nice features of their facility is their extensive video security system that covers the entire property with recorded camera footage. They also have high power flood lights on during all dark hours making night time access to the units a breeze. The gate system operates on codes that provides excellent 24x7 access and the guys that run the place are very helpful should you need assistance with anything. I highly recommend the facility.
13 years ago (16-09-2012)
I have been a customer for 2 years. Now, sadly, I'm giving up my rental space due to circumstances beyond my control. The facility is clean and well maintained. The first owners during the first year were great guys and very helpful. The new owners of the second year were just as great. Besides keeping a tip-top, secure and attractive rental space, I cannot say enough good things about the management. Today, I came to start moving things out. I have disabilities that make it difficult for me to walk or carry things and I came alone because of course, everybody else is working. I couldn't find the hand cart they keep on premises for customer use, so I was trying to carry/push my 4 boxes down the hall. Suddenly, the manager shows up on her little golf cart saying she saw me on the cameras struggling to get them out.and came to help. She even *apologized* for not getting there sooner but she was with a customer up front. Not only did she find the cart and helped to load it but she insisted on lifting them into my trunk for me! Now considering I've had rental space in the past where management just sat in the office watching the cameras, I was just flabbergasted that she came down to help me! That was above and beyond in my book! Thank you so much for being so kind! Great Spaces is an accurate name. I hope they rent my space out again quickly so that someone else can have the great service I've had.
11 years ago (19-06-2014)
When moving into this facility a few years ago the owners were friendly and eager to get us in. The first year we had no complaints, the rent on a storage unit was within fair market value but slowly going up. Earlier this year notice was given that fees would almost double. We decided to look for a more affordable storage place and spoke with Scott on numerous occasions to try and work something out. Scott did not want to work with us on our multiple storage units so we gave written 10 day notice as required and moved out leaving the units clean and ready for a new tenant. Over a month went by and we had still not seen our security deposits, we actually had to request it several times and then make a trip down there to pick up the check ourselves. We were also charged a full months rental fee even though we had moved out within the first few days of the month. To us it seems like bad business practice to not communicate with your customers and try to keep loyal, paying tenants. In the several years that we stored with Scott at Great Spaces we were never late on our monthly fees but loyalty and good paying customers don't seem to go far with Scott at Great Spaces.
16 years ago (11-04-2010)
They have it all, great rates, great staff, good deals and it is close to the Woodlands but without the Woodlands pricing. At first I was comparing them with the other place but they had a much newer better looking facility, with better security! And I get to feed the fish in that pond.
16 years ago (30-04-2010)
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