Grizzly Creek Outfitters

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Address: 3297 Fern Valley Rd, Louisville, KY 40213, USA

Phone: (502) 964-0684

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State: Kentucky

Zip Code: 40213

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Reviews

Ron was very knowledgeable. Great pair of work boots. Very comfortable. 

 8 years ago (26-05-2017)

The first thing that stands out about this place is the exceptional service. All the employees are extremely friendly and do what they can to help you find the right boot for you. Speaking of which, they have the widest variety of boots out of anyone in the area. I got a pair of 8in thorogood boots and they are some of the best quality that I have seen, right up there with Redwing. I would not recommend you go anywhere else. They have high quality service and high quality products at a reasonable price. 

 9 years ago (12-12-2016)

This is not the definition of a business. My husband spent 160 something dollars on boots for work. They came apart two weeks later. The sole came completely unattached.  Went in today to exchange them and was told there was nothing they could do because we did not have the printed receipt, even know they took all of his information and put it in the computer system. They claimed they cannot look the purchase up because we paid with cash. I called the manager he was so rude and had no care in the world that those boots provide my children's living! He even had the audacity to ask me if I thought he wanted to be having this conversation. Basically told me I was SOL. Then hung up on me!  That is not how you do business and that is especially not how you treat your customers. No wander we were the only people in their! Terrible place and even worse management ￼

 9 years ago (10-09-2016)

Will never go again! I'll go out of may way to not buy from here. I asked about a certain type of boot (waterproof, steel toe, and wide) I was shown what they have available. Tried one on and it was tight as you'd expect. I was told by the sales person that they'd break in. Which I expect to but... these boots squeeze my feet so bad that after a day I just can't do it. Was going to return but guess what... no returns! I wasn't even made aware of this before I paid over $160 for these boots. Terrible experience! As I said, I will never buy from here... Ever! Beware if you do and be damn sure that's what you want before shelling out any money to them.

Thanks for your response Mr. Manager. And yes I did see on the receipt that Grizzly Creek has no refunds. No I didn't call and try to talk to your store. I didn't want to argue with your store. I'd rather just not mess with all that mess and learn from that mistake. You are right that Timberland does have a refund comfort guarantee but what no one mentions is that it takes 6-8 weeks to receive the refund. Thanks again Mr. Manager. Good luck. I won't be coming back!

 9 years ago (14-04-2016)

I haven't had the work boots 4 nos and the soles are coming off . I would of thought a $120. Pair of work boots would of ladted longer vety very disappointed. Will not buy another pair

 9 years ago (04-10-2016)

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