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Reviews, get directions and contact details for Guesthouse Inn & Suites Eugene - Springfield

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Eugene Or Hotel | Eugene Or Hotels | Hotels in Eugene Or

Address: 3350 Gateway St, Springfield, OR 97477, USA
Phone: (541) 747-0332
State: Oregon
Zip Code: 97477


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Reviews
Well I have been wanting to tell everyone the truth about this place for so long and now that I quit I will.......so like I said I worked there and for 15 months and there is mice all through that place and mold everywhere. The housekeepers find used needles in rooms all the time. The rooms smell old and musty. There is rooms starting to leak because the roof is ready to fall in and the owner will not put a Dime into the place.the carpet is all Like 50 years old and smells super bad. All the furniture is way out dated and a lot of it broke.all the chairs In the rooms are super stained. We were told if there was a soaked mattress whether it be with urine or any other bodily fluid just let it dry and make the bed. The breakfast is heated up in the mornings and what's not used is just thrown in the fridge and heated again the next day. There is old lamps with cracked and crusty lampshades. I could go on and on with all The million things wrong and falling apart at the dump but I will just say I would definitely think twice before staying here and look at one of the newer updated motels in the area like holiday inn,super 8,comfort inn and Suites....
8 years ago (12-11-2017)
Recently updated with a great staff. The breakfast is not just your standard pastries coffee and dried cold cereal. The beds are new and very comfortable. This is a great value for the price.
7 years ago (30-12-2017)
We are traveling from California home after Thanksgiving and stopped here for the evening. Our bad luck there was a Ducks game and rooms were almost $200 a night at other hotels. We got one of the last rooms here that they called a pet room. We travel with our dog. The room was a suite(not hardly). It contained a king bed with a mattress that was 6” deep and hard as a rock and swayed (I know, right?). How is that even possible! Two large stains on the floor. Turned on the heater and it smelled like urine , but had to or freeze. The room came with a kitchen and I believe the fridge was 40 years old. The kind with the freezer inside the fridge with a plastic door. Looked like they had a leak in the ceiling of the bathroom and patched it very badly getting paint and texture all over everything. The back of bath door was wood and coming unlaminated and pieces had ripped away. There was so much rust on the hinges they looked black. They were brass. There was mildew on the ceiling and on the shower curtain. We got all this for $90 and add on a $25 non refundable pet charge, so with tax $125.00. Never again and I hope this review saves others. It was truly awful.
8 years ago (26-11-2017)
Great place to stay when your in town watching the mighty Oregon ducks! Excellent customer service and great hospitality. He redhead working the nightshift is gorgeous and very nice. Would recommend this place to all my friends....
8 years ago (16-12-2017)
Dated hotel. Nice clean rooms! The mattresses are soft and clean! No bed bugs! The towels were so soft and huge. The staff was polite and helpful. The ac worked, which was awesome since it was triple digits temperature. The only downside was not enough outlets. We had to use the outlets in the bathroom.
8 years ago (02-08-2017)
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