Guy Clermont Plumbing & Heating

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Address: 1803 Cranston St, Cranston, RI 02920, USA

Phone: (401) 352-0813

State: Rhode Island

Zip Code: 02920

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Reviews

Guy Clermont moved and installed a new gas furnace and A/C until contracted from Sears. It was a big job as 95% of the existed duck work had to be replaced. He did the worst install that anyone could have possible ever done. All the duck work was installed incorrect in so many ways, and the system neither heated nor cooled the house.  He also failed to stop the insulation in the walls from being sucked into the furnace’s return when he cut a new return whole in the floor. This caused the heat exchange to crack! Now the entire unit is condemned a needs to be replaced, it is less than 3 years old. He also failed to install required fire safety components and then never called for the final inspection from the town. Needless to say as it would have never passed inspection. 

The only silver lining in this epic fail is that Sears had to actually stand behind the install. After the first year of my husband and I calling Sears and complaining that the system does not work, they finally sent someone out to inspect it. Our thoughts were confirmed and all the duck work was installed incorrectly to say the least. Sears corrected at least most of what was installed wrong, but  they did not add the second return that was listed as missing, which was in fact needed. They have since installed the second return. I fear where we would be at this point in time if we hired Guy directly, and not through Sears. We would have a non-working heating A/C system and be out the $13,000 we spent to replace the old system, as we would have to pay someone to reinstall and fix the mess that Guy created.  Stay far, far,  away from Guy Clermont for anything, I would not let chance a light bulb in my house!

 10 years ago (01-02-2016)

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Guy Clermont Plumbing & Heating

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