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Reviews, get directions and contact details for Hambrick Insurance Agency

Address: 3 Grogans Park Dr, Spring, TX 77380, USA
Phone: (281) 651-2762
State: Texas
Zip Code: 77380


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Reviews
If I could give them 0 stars I would. Our homeowners insurance policy was up for renewal so I started shopping around to receive different quotes as it was going up for the exact same coverage. I had to call our representative at their office Maggie several times just to get her to shop different quotes. She never return my phone call. I'm the one that always had a follow up. Finally, she found a policy that would save us $400 a year so I asked her to move forward 31+ days later she's making decisions to reinstate our old homeowners insurance policy without contacting us because she dropped the ball on switching to the new policy. She says don't worry I'll fix it but now I can only save you zero dollars a year . Save yourself the headache and don't work with this company.
9 years ago (01-08-2017)
worked with the company for 6 years love their service and they always save me money. also they helped a lot with flooding from hurricane Harvey by offering over 5000 dollars in food and freshwater for the flood victims across Houston, Houston strong.
9 years ago (08-09-2017)
Great agency with wonderful service! I couldn't be more happier to be with them.
9 years ago (08-09-2017)
The first few years I was with them they were OK but certainly not the best agency. They became highly unresponsive, inefficient and incompetent. The last straw was when they wanted to change me to a new insurance company this year because of better rates. They said they needed to charge me for the new policies using a credit card rather than me pay directly as I have done in the past. They screwed up the entire payment. First because the new insurance wouldn't except my AMEX as a payment. You would think they would have already known this. Then they copy down my Visa number incorrectly after repeating it to them multiple times. Therefore, the transfer to the new insurance company didn't occur on my old insurance expiration date and my old insurance company now wanted additional money for the temporary coverage until I was able to sort this mess out. I spoke to Hambrick and they said they would take care of this. Naturally, they didn't and I received notices of over due payments that my old insurance company said they would send to collections. I paid the balance to the old insurance company and immediately found a new insurance company representative that my insurance company recommended. I would never use Hambrick agency again and would not recommend them to anyone ever my worst enemy.
10 years ago (27-01-2017)
It is very hard to get help from this agency. Once they write your policy, you are no longer a priority. It's best to just go straight to the 1-800 numbers at corporate to get help. I'm very disappointed with their customer service. Currently searching to have my home and auto insurance moved.
10 years ago (17-01-2017)
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