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Reviews, get directions and contact details for Hamilton Bank

"At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities."
Address: 5600 Harford Rd, Baltimore, MD 21214, USA
Phone: (410) 254-9700
State: Maryland
Zip Code: 21214


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Reviews
Awful branch. Don’t go here with any type of needs other than deposits and withdrawals, and even that might be difficult for them. Attempted to increase my line of credit with the company and spoke with Tyneisha who had no idea how to do her job. She managed to get my loan denied because she couldn’t be bothered to communicate with me about simple aspects of obtaining a loan. Had to call her multiple times to get in contact, and on most occasions she either was not in the office or was with a client but did not return my calls. The last time I spoke with her she told me that she was unable to communicate with me because she was on vacation, but didn’t bother to have one of her teammates reach out on her behalf. Terrible customer service at this branch, and when you ask for a manager they tell you there isn’t one. Then when you try to escalate to corporate you will be greeted with even worse service. I’ll be doing business elsewhere from now on. Avoid this company and especially branch like the plague
I am not speaking particularly about this branch. I am referring to this bank as a whole. They’re direct deposit is slow, they randomly charge you fees for almost nothing and randomly in the middle of the night they disable your cards without notifying you. I am SO SICK of BB&T doing this. IT IS VERY INCONVENIENT TO ME BEING THAT I AM A COLLEGE STUDENT AND AM UP ALL HOURS OF THE NIGHT. Thus bank is for individuals 75 and up!!! Literally the only reason I am banking with them is because I don’t have a maintenance fee at the moment. But I promise as soon as I graduate i am banking with J.P. Morgan Chase. JP Morgan Chase spends an adequate amount of time and money making sure their customers are fully protected from online predators AND you’ll have access to your money at ALL times. BB&T is only good for a short period not for long term banking. It is a WASTE of time. I am launching my business upon graduation and trust me BB&T WILL NOT have anything to do with it. Stay away!
Great customer service
Staff is great
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