Hana Nails

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Address: 13400 W Washington Blvd, Marina Del Rey, CA 90292, USA

Phone: (310) 823-3029

Website

State: California

Zip Code: 90292

Opening Hours

Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews

OH MY - SO BAD. Okay I've never written a bad review about anywhere ever before but I'm actually appalled at my experience at Hana Nails and would like to warn others. I used to work as a receptionist in a nail bar in London, and the first thing that struck me was how uninterested and rude the receptionist was on the phone when I made my appointment, but I read some good reviews and was like hey I'll give it a go. First of all, the receptionist was just as rude in person, I got told just to pick a colour out without talking to my technician, which is a thing you always do first in London, but okay maybe thats not how its done here, I won't hold that against the place. However, when I got told to "sit down over there" (which again, you're reserved a place & shown to it in England), my technician came over and I started talking to her about how I asked for nail art on the phone and showed her a picture and asked her if she could do it. She said she couldn't do it. (I'm not really sure why I was assured on the phone that she could then..) But she said she could do her best because she was free without other appointments. She started filing my nails into a round shape without even asking me what shape I wanted so now they're too short. She was doing everything SO quickly to the point where I felt like she was rushing to get rid of me. She cut the skin around my nails so quickly it actually hurt and its been about 12 hours since this and my middle finger and thumb are still sore. AND MIGHT I ADD, SHE PUT THE TOOLS SHE USED ON ME JUST BACK IN THE BOX AND THEN AFTER USED THEM ON SOMEONE ELSE WITHOUT CLEANING THEM! I dread to think the last time they were cleaned before she just dug them into my skin. Then she started just painting them and oh my god it was awful! she was getting it all over my cuticles and the sides of my fingers (bare in mind I also chose black as my nail varnish could and its a real mess), the edges aren't even painted now, she was using her finger nails to scrape the paint out from the sides of my nails, which like COME ON. It's uneven, like some bits have more paint on them than others. Then halfway through a customer sat down next to me and then my technician said she had to rush cause she was her next client. So thats why she was rushing and pulling me about! Why tell me you're free all afternoon and also why was I given this technician when I've specifically made an appointment for nail art which is obviously going to take longer. Its listed on the website as something they do! I'm hardly asking for something extreme! Then she was telling me I couldn't have green crosses even though I already picked out a green like the picture I brought with me, she said its halloween soon and I should have white otherwise I'm doing it wrong....Did I say I wanted halloween nails? Then she starts just rushing to do the white crosses on me and I said I didnt want white and she did it anyway. Then I see she's doing crosses like "Church crosses" not "maths crosses" which again is the opposite of what I wanted. The comparison to what I wanted and what I got is actually laughable. Not to mention the crosses are messy and not even in the centre of my nail. They're just wherever she rushed to put them, which is driving me insane to look at how off centre they are. Then to top it off they don't dry your nails with a UV dryer like every nail salon ever, they just told me to go sit infront of a fan. Yes a desk style kind of fan that was blowing directly into my face. The lady sitting next to me at the fan actually even said to me "oh my god i hate it" when looking at her own nails. So I guess I'm not the only one. I'm not a confrontational person and didn't want to say anything to the unapproachable receptionist so I paid and left. And I really wish I hadn't! What a waste of money when I could've done them better myself which is not what I want from a professional salon. I'm going to upload a photo of what I asked for and was told I could get, next to what I actually got. DO NOT GO HERE.

 8 years ago (17-10-2017)

I'm in town temporarily for work, I needed my nails done so i found this place as it was the closest place to me without me having a car.   I came here to get a fill in and was completely humiliated because I didn't know the name of the nail shape I wanted. The tech  started talking so loudly at me in front of everyone almost yelling after she started doing completely opposite of what I wanted. When I told her that's what I didn't wanted, she called the receptionist over and started talking to her in her language so loudly about me. I was so humiliated. I just got up and left. My nails are ruined now. If I could give a 0 I would. I've never been treated so horribly.

 8 years ago (08-03-2017)

Had an appointment for 3!   Was told they got busy.  So no chairs available and they disregarded our appt.  horrible customer service.   3 hours later owner called me said I must of gone to the wrong place.  She had no appt for 3 people at 315.   HORRIBLE 

 8 years ago (03-06-2017)

This is a pretty nice and well kept Nail salon.

 8 years ago (21-10-2017)

This is the best nail salon. They got out of their way for their clients. I like my nails done a certain way and they always do a perfect job. Hana and her husband Tom are quality people. Their salon is very much a family. I am happy to go into their salon. It is a safe and comfortable environment. I like to relax when I get my nails done. This is the place to do your nails and toes but also waxing. Call for an appointment if you can however they take walk-in's. They are busy but well worth it. Cheers!

 9 years ago (06-04-2016)

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