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Hand & Stone Massage and Facial Spa

  1. South Carolina
  2. Irmo Spa

Reviews, get directions and contact details for Hand & Stone Massage and Facial Spa

Address: 275 Park Terrace Dr Suite 400, Columbia, SC 29212, USA
Phone: (803) 282-9385
State: South Carolina
Zip Code: 29212


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Reviews
Facility is clean and inviting in the lobby. Rooms are clean as well. Staff seem professional and always thanked for coming by and answered any questions about their services. My own massage was alright. Certainly not the best or the worst but could have been better. I opted to get the add-on of the feet wrap and scrub ($10 add-on)as well and that was priced correctly. I did get this massage with an introductory offer of 59.95 and I think for that price, the massage was priced accordingly. However, their normal price of 89.95 I do not think it would be worth in with my experience. The other item that did not sit well with me either is that the total time spent out of an hour massage actually massaging was only 45 minutes (hit the timer on my phone at start and stop and watched the clock). I do realize that the hour is to include dressing and consultation time but there is no reason to need 15 minutes for that total. This is why I think the $60 price is perfectly acceptable for the massage I received. I will say that my wife did also go at the same time and she had a very good experience overall and said she would go back once again. Overall, I personally think that my therapist was perhaps not a good fit for me and if I do come back again I will be sure to update my review accordingly.
8 years ago (19-06-2017)
Great experience! This was my second visit and it was just as awesome as the first. Everyone was warm and friendly and the massage was excellent. Katie helped me and it was the best massage I've had so far. Highly recommend.
8 years ago (05-07-2017)
Having had a less than stellar experience with another corporate massage spas… my expectations were somewhat low heading into my appointment at Hand and Stone. Upon check in at my hotel and initially requesting the names of local private spas… it was recommended that I try the Hand and Stone Columbia/Northwest Harbison location. It was one of the BEST spa visits I’ve ever had… ranking high with other experiences including Spa at Grove Park Inn and one of my favorites Spa at Divi Little Bay Resort! For me it all about my comfort level from the moment I set foot in the spa. First impressions go a long way in creating that feeling and on this day… Steven Bross set the tone for what would be a very relaxing time for my daughter and I. His quite tone immediately set us at ease. He was knowledge in the services and treatments offered and assisted us with the check-in paperwork… insuring we were comfortable as we waited on our estheticians. My daughter and I both chose add-ons for our facials and both experiences were fantastic. Hannah and Ameilia both created a calm and relaxing environment. Hannah was very accommodating… from cooling down the bed to her explanations of process and products… it was very relaxing indeed. She made recommendations at the end of my treatment for purchase. Never once did she make me feel that I was obligated to buy said products. From start to finish we had an incredible experience. Even check out was great! Steven again assisted us and when I inquired about the possibility of massages… he quickly found a time-frame the following day that suited our schedule and we booked immediately. This is truly THE PLACE to visit if your goal is to be pampered and feel special all the way through to the end! Trying as I type to figure out when I can visit there again!
8 years ago (13-06-2017)
The massage was one of the best. Front desk staff was incredibly kind and professional. Staff/space might be new, so you might run into a few firstworld probs (e.g. lights could be more dim in the massage room) but they know how to do their job and make you feel relaxed. Highly recommend.
8 years ago (29-04-2017)
The staff was very professional, friendly, and easy to communicate with. I will definitely visit again.
8 years ago (22-05-2017)
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