Harold's Chicken

Reviews, get directions and contact details for Harold's Chicken

Address: 1036 E 162nd St, South Holland, IL 60473, USA

Phone: (708) 527-3181

State: Illinois

Zip Code: 60473

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Reviews

Fantastic food no doubt, but twice I waited 50 minutes (wish I was kidding) and the 3rd time was a normal 10 minute wait.  Really wish they were faster

 8 years ago (09-11-2017)

I order catfish steak but they gave me catfish nuggets make things worse they cooked it until every last juice was sucked out. I could understand a bad day but this wasn't the first time

 8 years ago (19-07-2017)

I have just encountered the WORST customer service that I have EVER had to deal with in my life! HAROLDS CHICKEN #54 in SOUTH HOLLAND will never see a penny of mine again.  First my husband called an order in for me to pick up.  They told him that I had to order his gizzards in person but they could make the chicken. I get there and they tell me they don't have gizzards or fish,  only wings.  Weird that they didn't tell him that,  but ok. I order a 6 wing dinner, an 8 wing dinner, and an okra. I pay and wait.  She calls my ticket and attempts to only give me the 6 wing. I told her that I wanted to wait for all of it to go in one bag. So she puts 6 wing to the side. When the rest of the order comes up, she grabs the 6 wing and puts it next to the rest. Then she goes to get a bag and bags the food up. I get alllll the way home (20-25 min) and I only have the 8 wing and okra. No 6 wing. It's 9:41 and they close at 10. I call, no answer.  I keep calling....no answer.  Then she TEXTS my husband and says, "you left your 6 wing here. So we get them on the phone finally and She's putting me at fault for her not putting the food in there because I should have taken it when it was first ready. So she tells me to come get it and she will be there until 10:30. I get halfway the and she calls back and say,  "Just come tomorrow." So the manager tells me to come since I was halfway there.  I get there and she is very apologetic and says that they are making me a new order (my request) and they'll give me the cold order. Then the cook (from the back) says, "They ain't getting that." I asked her what he said and she tells me, "IDK. I'm gonna go home." So when the fresh order is ready she asks the cook, "So I can't give them this order?" He says very nasty and loudly, HELLLLLLLL NAW!!!!"  At this point it's not about the chicken. So I'm like, "I need to talk to him." I thought he was the manager. So she tells him and he said , "For what?!" He was soooooo rude and disrespectful! I will NEVER patronize that establishment again. I have ZERO TOLERANCE for poor customer service when I'm spending my money somewhere!

 8 years ago (25-10-2017)

After reading the reviews, my son and I braced ourselves for rude service and a long wait. Needless to say, we received neither. The food was great. We will return.

 8 years ago (13-09-2017)

Called in on a Wednesday evening, and they NEVER ANSWERED the phone. What’s the point of having a number to call in a order if you won’t answer. I’ve become used to waiting for the food but even when I went in to get my food 6 wings took over 42 minutes to get. Only reason I didn’t ask for my money back was because I was at the barber shop anyway and everything else was closed close by.

 8 years ago (23-11-2017)

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