Harrelson Nissan

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Address: 550 Galleria Blvd, Rock Hill, SC 29730, USA

Phone: (803) 366-8171

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State: South Carolina

Zip Code: 29730

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Reviews

Have been coming here for years for routine upkeep on my 370z.  Georgia in service is the main reason why I keep coming back.  She's assisted my whole family back when we all had Nissan cars.  Always delivering the best service.  

The sales crew are very interesting people.  Knowledgeable about the car lineup.  Sometimes I'll check in on them by asking basic questions to the ones not helping anyone to see if they know what they're talking about.  They sure do.

The GT-R in the front lobby is also something nice to ogle at while you're waiting.  

 8 years ago (26-08-2017)

I took my 2010 Nissan Xterra in because I received a safety recall notice stating that if the air bag sensor module was not reset my vehicle air bags could automatically deploy while driving. When they were checking out the vehicle they found that the spiral cable in my steering column was also defective and told me that they had the part but the part cost $460 and they could fix it. I told them I wasn't prepared to have it fixed today and the service department representative said well make sure you wear your seat belt because your air bags will not deploy and Good LUCK! It is obvious to me that Nissan does not give a darn about their customer's safety and well being. In my opinion if a safety feature such as an Air bag is defective because of an engineering problem that they should be willing to fix it whether it is still under warranty or not. That is not the case with this dealership. They will send you on your way knowing that your vehicle is unsafe. I would not recommend going to this service department and I would not recommend buying a Nissan period if this is how they feel about the safety of their vehicles.

In response to the dealership's reply: If you know there is a common problem (defective spiral cable that breaks often causing the warning light to flash and the airbags not to work) then you are correct that it is a problem with Nissan engineering which they are not addressing.  The fact that your Nissan dealership is aware of the problem and that you send customers on their merry way knowing there is a serious defect in the safety systems shows that you and Nissan do not care about customer safety.  You can point fingers at each other all day long but the fact is there is an engineering problem with these spiral cables and they break or go bad through no fault of the owner of the vehicle. You are selling defective vehicles which could endanger your customers and you aren't doing anything about it.  I will not buy another Nissan and I would recommend others look elsewhere when considering buying a Nissan vehicle.

 8 years ago (01-09-2017)

Linda Mkalash was absolutely wonderful in assisting me with my new car purchase. Mr.  Paige was very kind and knowledgeable. Everyone I encountered was awesome! I had a very positive experience there!

 8 years ago (19-08-2017)

Although I was not able to buy at this time, I will definitely buy a Nissan from our Rock Hill store at some point in the future. Kelvin was very kind, courteous and not high pressure at all. I was very impressed with him as well as the store. Thank you, Patty B. Helms

 8 years ago (01-08-2017)

If you want a great salesperson at Harrelson Nissan, Darren Moore is the man for the job! He knows his product and will treat you with kindness and respect. Tell Darren what you are looking for, and he will show you your options without wearing you out. Darren is straight forward and never pushy. I would definitely recommend Darren Moore! Thank you D!

 8 years ago (20-05-2017)

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