Head Liners Salon & Spa

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About

Head Liners Salon & Spa of Elizabethtown is a full service salon and spa dedicated to the quest for excellence in the areas of service, sales, and continuing education.

Story

Head Liners Salon & Spa of Elizabethtown is a full service salon and spa dedicated to the quest for excellence in the areas of service, sales, and continuing education. We strive to promote quality service and products at a fair price, always recognizing the guest as our top priority.

Address: 1705 N Dixie Hwy # 23, Elizabethtown, KY 42701, USA

Phone: (270) 765-5778

Website

moc.srenildaehnwote@ofni

State: Kentucky

City: Elizabethtown

Zip Code: 42701

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Reviews

If I could give no stars, I would!  While I admit that my stylist Hannah did a great job on my haircut-- she DESTROYED my eyebrows!!!  I mistakenly assumed that an Aveda salon would be a safe place to get my brows waxed.  I just wanted a touch up to some stray hairs.  I spent months growing back thin brows and finally achieved the fuller look I wanted.  Hannah did ask if she could change the shape a bit-- but I expressed that I wanted my brows kept FULL.  I naively thought she was perhaps shaping up an edge.  When she finished, I was shown my brows while still laying down.  Initially, it didn't hit me that there was a huge change.  I didn't get a tint as I normally do- I thought they were just lighter colored than normal..  Well, then I got out into the daylight and saw the true damage.  I was horrified..!  Hannah had waxed my brows into the shape of Drew Barrymore's brows in the 90s.  

I got home and really assessed my brows- not only are they thin and arched so that I look unnaturally surprised, the cherry on top is that they aren't even/they don't match!  I then lost it and cried.  I look like an absolute fool.  

To add insult to injury, I called the salon to speak with the manager in order to ask for my money back.  After I explained what happened, she asked if I wanted to come in and let someone else fix them.  No.  I will not allow anyone there to touch my brows again.  Not to mention a "fix" will only involve waxing/plucking some more..  Then she said that they could show me how to pencil them in.  Are you serious!  No.  **Of special note- the manager LAUGHED about this to me while we were on the phone!** 

I was then told she didn't have the authority to refund my money and needed to talk to the owners.  A promise of a return call by close of business was made.  That didn't happen.

Don't let this be you.  Let my horrid mistake be a warning-- go to Louisville for your eyebrow needs.

 8 years ago (17-12-2017)

Would give them a zero if I could I spent 300 dollars on a gift certificate for  my wife at Xmas was not told there was a expreation date on them.most men don't look at that and I would understand if it changed owners or something, I'm sure I'm not the only one this happened  to.i will take my 300 too 400 a year somewhere else.

 8 years ago (04-11-2017)

If I could give zero stars I would. This place is absolutely terrible. They think they're gods gift and you should be grateful they even deign to speak with you. Horrible horrible horrible!

 8 years ago (13-07-2017)

ALWAYS....the very best service I have encountered.  When you are there, you are the most important client/guest who ever entered their door.  They will make you feel as if you are family.  Each one's skill is truly a gift.

 9 years ago (29-10-2016)

I had the glorious joy of working with Briana (sp?). They took me in last minute, very fortunately, as they weren't too busy. It was a great experience. She gave me options and we found a hair rescue plan that met my needs and my budget. This was my first time having my hair dyed in a salon (in at least several years) and it was really nice. I didn't feel shamed for my self-dye job, albeit the most recent one was a disaster. She fixed my hair and made it lovely. The staff was pleasant and the place was really clean but felt comfortable. I'll definitely be returning! 

 11 years ago (19-03-2015)

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