Heck Bros Florist

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Address: 3801 Perkiomen Ave, Reading, PA 19606, USA

Phone: (610) 779-1700

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State: Pennsylvania

Zip Code: 19606

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Reviews

I went to Heck Florist to order flowers for my wedding. Throughout the ordering process, the attendant was INCREDIBLY RUDE, and acted as though she didn't want my business. At one point, she made me wait 15 minutes to talk to her. When my flowers arrived, some of them were already dying, with brown spots, and didn't look healthy at all. I questioned about it, and another attendent, while agreeing that they didn't look good, argued with me saying it was fine because they always look like that when they arrive from the wholesaler. If the flowers always look bad when they arrive, they shouldn't be selling them. I don't like to leave negative reviews, but I really don't want someone else to have to go through what I did. I felt mistreated and not respected.

 9 years ago (20-12-2016)

We live in Rhode Island, and needed  a funeral arrangement immediately, to be delivered within hours  in Reading PA  and was recommended this florist by the funeral home we went in blind faith, and thanks to the wonderful, courteous  and sympathetic help of Debbie  the flowers arrived on time and our family members in Reading PA  were very please and called to say how beautiful the flowers 🌺 were    THANK YOU Debbie

 8 years ago (14-03-2017)

Fruit basket bananas were ripe enough to make banana bread, pears were all but brown and bruised.  African violet leaves were spotty.  Immediately responded per their card if dissatisfied with product.  Next day replacement was promised after 1 p.m.  It is now 6:44 and the replacement has not come.

 9 years ago (21-10-2016)

On Wednesday of last week, I ordered flowers to be delivered to my mom for Mother's Day. I actually called and spoke with someone at their Perkiomen location, because I wanted to ask about the arrangement -- and that may have been my mistake. I should have ordered online, because it appears they lost my order. Nothing was delivered yesterday - Saturday - which is when they were to deliver. They're closed today. At least I was never charged. It's like it never happened ... but now I'm stuck trying to find last minute/same day delivery in her area.  So much for being prepared. 

EDIT:  I've changed my rating. They did deliver - a day late. It was frustrating to not be able to reach them to find out if they'd deliver, and because they were closed, I guessed that they wouldn't. In the meantime, I ended up ordering another arrangement from somewhere else.

 9 years ago (09-05-2016)

Wouldn't answer their phone.  Sooo stopped by after my 9-5 job, they weren't there.  Amazing.  Bankers hours.  Makes no sense.

 14 years ago (13-06-2012)

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