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Reviews, get directions and contact details for Heritage Lanes

About

Heritage Lanes is OKC's finest Smoke Free family Bowling Center. Fun for ALL ages.

Story

Heritage Lanes is the place to be! we are a smoke free center located at 11917 N Pennsylvania Ave. Oklahoma City, OK 73120.
Are glow bowl nights are Sunday, Wednesday, Friday and Saturdays.

Address: 11917 N Pennsylvania Ave, Oklahoma City, OK 73120, USA
Phone: (405) 755-7575
State: Oklahoma
Zip Code: 73120


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Reviews
Excellent bowling alley, unfortunately terrible employees /customer service. Went (Wednesday ) 1/11/17 at 3:30 in the afternoon. Only three lanes in use, practically empty. There were 5 of us, three adults and two children. They wouldn't let us have 2 lanes. One for the kids and one for the adults. He said you have to be a party of 8 or greater to get 2 lanes. If this was a busy time I would completely understand but it was nearly empty and we would only be there for 3 games. I told my daughter to get a lane for herself and the 2 boys and my husband and I would get another. The guy at the front desk informed us that he would only give us the single lane since he knew we were together. Said it rudely and with a very sour face. I told him last time we were here we had 2 lanes. He didn't care. We left. I will not be giving this establishment my money for being spoken to in such a rude tone. Sadly they probably would have made about 50 bucks off us. Meridian Lanes will now be my go to place for bowling.
9 years ago (12-01-2017)
At first glance this alley appears to be your average place for family fun. Be that as it may, once inside I was both disappointed by the staff as well as the quality of my experience. For starters my friend and I paid different prices for the same pitcher of Pepsi to share. Secondly when they made a final call for the snack bar, I went to get a dish to share and was told that they were only serving drinks because they wanted to close early. Aside from the dining, our lane had to keep being reset due to a shotty pin setup machine. The price however was very reasonable. All of this together, I would suggest pursuing other entertainment venues.
9 years ago (08-02-2017)
I'm a regular at Heritage Lanes and I had never experienced what happened there today. It's a Saturday and of course it's busy and I'm in snack bar line for at least 20 minutes. I finally get to the to front and I tell the lady I wanted a large chili and cheese fries. She proceeded to note it on her food ticket and I paid for it. After I what it seemed like 5 to 8 minute wait for my fries my name was called. They gave me a large order of regular fries without the chili and cheese and I mentioned it to the lady. She said "Oh I'm sorry we are out of chili and cheese." I asked her why she didn't mention that when I was ordering and she simply said "I'm sorry" with an attitude. Her lack of care and empathy towards the issue was what set me off. Here you have a customer that spends money at the lanes every month and I don't even get offered a solution to a minor problem. A simple option to either refund my money or trade my order for equal or less value would have been enough to satisfy me for the issue but instead I got an "I'm sorry" with an attitude as if I had created an issue for her. I will definitely be reconsidering my Lane options next time.
9 years ago (11-12-2016)
From making the reservation with Peggy to everyone paying and getting their shoes with Taryn and Rodell; we had a great time. The music was fun and upbeat and the facilities were clean.
8 years ago (01-04-2017)
Only reason I don't give 5 stars is because Dustin is so rude. All of the other workers are kind and helpful. Great food. Nice lanes. Dustin needs an attitude adjustment. #blesshisheart
9 years ago (08-12-2016)
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