Hernia Movers Inc

Reviews, get directions and contact details for Hernia Movers Inc

Address: 3210 N Pierce St, Milwaukee, Wi 53212, Milwaukee, WI 53212, USA

Phone: (414) 263-6402

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State: Wisconsin

Zip Code: 53212

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Reviews

It's unfortunate that I have to write a review like this, but consumers should know that there are many better places to trust with your move. We contracted Hernia Movers on Pierce Street in Milwaukee to help move my mother.  They arrived shortly after their promised window and really moved quickly to get things out an in the truck. They were willing to work with my mother as things were being placed into her new apartment and were very pleasant. The problem happened during the move and most specifically after. A few items were very lightly damaged, one of them a small chest freezer during the move. The freezer was like new as my mother had only owned it for a few months. When it arrived to her new place, there was a sizable scratch on the top that clearly happened at some point during the move. We noticed it, made note of it to contact them about after we had the chance to inspect everything so they could do the right thing and fix it. This is where you need to consider other movers. They will not be easy to work with. Other moving companies I've used in the past were easy exponentially better to work with when it came to damages. I spoke to the manager who informed me he was one of the two men performing the move and that they absolutely did not damage it. As a customer, the last thing I want to do is argue about a non-expensive item that was clearly damaged at some point during the moving process, I'd like a company to stand behind their work and offer solutions. You will not get this type of good customer service with Hernia Movers. A simple offer of touch up or even a new top from the freezer company would have made all the difference, but an argumentative approach and such lackluster service should make you think about going with a more reliable company that will fix something when they damage it. I'd recommended not using Hernia Movers and instead going with another company for your move.

12/12/17 Update: After reading the attempt of Hernia Movers to make their spin on this situation sound like they should be commended for how they handled the situation, I have to just add this update. There was no offer, hence the review saying the experience should be something a consumer should consider other methods that are insured and back their mistakes. The freezer monetarily was not the issue, it was the movers taking responsibility for an accident that occurred during the move. Lance was argumentative and hung up on me during the conversation about the "offers" you mention. My best recommendation to a potential customer reading this is choose Hernia Movers at your own risk.

 7 years ago (12-12-2017)

This was the first time I have hired movers. I chose Hernia based on two recommendations. Customer service was really good. No hidden costs. The two gentleman who moved me were friendly, helpful and worked quickly. I highly recommend them.

 7 years ago (30-11-2017)

This was the best moving experience I've ever had. The guys who moved us were professional, polite, timely, efficient and conscientious.  I couldn't believe how fast they were and that NOTHING was damaged.  I would recommend Hernia movers to anyone that asks!!!

 7 years ago (09-10-2017)

Fast, drama free and everything arrived at the new location in one piece. Not much more you could ask for.

 7 years ago (22-11-2017)

When your moving stuff into my neighbors house it would be nice if you didn't block my drive way.

 7 years ago (29-09-2017)

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