Herrman & Goetz Inc

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Address: 225 S Lafayette Blvd, South Bend, IN 46601, USA

Phone: (574) 282-2596

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State: Indiana

Zip Code: 46601

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Reviews

I operate a gas station with convenience store and one of my cooler door's hinges had given out.  I looked up H&G, and gave them a call.  They had sent a tech out the next day. He spent less than ten minutes in the store, hit me with a $112 bill (due COD, for "diagnosis"), and stated that he would put the order in for the repair.  Here, weeks later and after a follow up call to their office to see what the status is of my repair, I am still with a broken door.  Customer service is beyond poor.  Tech was inexperienced, unskilled, and unprofessional.  I would not recommend H&G to anyone of my colleagues- let alone an enemy. No thanks to H&G, but I found the parts online and fixed the hinge myself for less than the cost of their initial call.

 10 years ago (22-12-2016)

Inexperienced technicians and poor customer service.  After spending hundreds of dollars equipment still doesn't work.  Had to call a different repair company.

 11 years ago (15-03-2016)

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