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Reviews, get directions and contact details for Herrman & Goetz Inc

Herrman & Goetz Inc
Address: 225 S Lafayette Blvd, South Bend, IN 46601, USA
Phone: (574) 282-2596
State: Indiana
Zip Code: 46601


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Reviews
I operate a gas station with convenience store and one of my cooler door's hinges had given out. I looked up H&G, and gave them a call. They had sent a tech out the next day. He spent less than ten minutes in the store, hit me with a $112 bill (due COD, for "diagnosis"), and stated that he would put the order in for the repair. Here, weeks later and after a follow up call to their office to see what the status is of my repair, I am still with a broken door. Customer service is beyond poor. Tech was inexperienced, unskilled, and unprofessional. I would not recommend H&G to anyone of my colleagues- let alone an enemy. No thanks to H&G, but I found the parts online and fixed the hinge myself for less than the cost of their initial call.
9 years ago (22-12-2016)
Inexperienced technicians and poor customer service. After spending hundreds of dollars equipment still doesn't work. Had to call a different repair company.
10 years ago (15-03-2016)
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