Herrmann Services

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About

Family owned since 1968. Local, Cincinnati company that provides service in the areas of plumbing, electrical, heating, air conditioning & drain cleaning.

Story

At Herrmann Services, we make sure your problem is fixed the first time, cutting down on future visits, and avoiding costly damage to your home or office. That’s why our company is properly bonded, licensed, and insured in the city of Cincinnati and by the State of Ohio, has received numerous certifications for all of its services, and is rated A+ by the Better Business Bureau.

Address: 8256 Clara Ave, Cincinnati, OH 45239, USA

Phone: (513) 737-8423

Website

moc.secivresnnamrreh@ofni

State: Ohio

City: Cincinnati

Zip Code: 45239

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

We love using Hermann services because they can handle any job you need. Plumbing, electrical, heating and cooling they do it all. They're maintenance plan is also very affordable and saves you money in the long run. We highly recommend them!

 8 years ago (17-05-2018)

Very unprofessional.  We finally cancelled our contract because they can’t be bothered to actually do their job.  We contracted for a furnace that they inspected and signed a contract for, the day of the install someone called and said “due to the age of the home” the chimney will have to be replaced prior to the install.  How did they not know this when they told us the furnace needed to be replaced?
Our front yard had to be dug up for a new drainage line, the “simple one day job, 4x6 foot hole,” turned into a 3 day job with a hole that was 10x20.  Not to mention that we have called many times to find out where they put our trees and landscaping.  Never receiving a return call, we guess they put it back in the hole.  Not to mention they gouged the rest of our front yard, and tore the cable off the front of our house with their bobcat.  They don’t care the damage they have done, they completely refuse to return calls.  
With our service plan, they are supposed to come out and check our furnace and the ac before turning on, fall/spring.  I scheduled an appointment, was made to wait 5 weeks for the appointment time.  (The ac had been turned on due to the heat during this period).   The day before the appointment I was called to change my appointment due to no tech available.  This is a monthly fee that we have paid for nearly 10 years but  can not do their end of the contract.  
Very unprofessional to deal with, don’t expect your questions to be answered.

 8 years ago (22-05-2018)

Very friendly and helpful on the phone but...  Had the hard to find product I needed to fix my AC but would not come out to my service area even though within greater Cincinnati area.  Could not offer a suggestion or help to find my hard to retrieve part.  Disappointed they wouldn't come to my place or offer an alternative.  May have considered using them if had better customer service to troubleshoot/help find other companies.

 8 years ago (12-05-2018)

I just had the best experience with your Technicians Alan and Scott.  My water heater was leaking and dripping into the condo below mine.  I called late on Thursday and they were there 8:30 the next morning.  Both were very respectful and professional.  Al advised that there was a little bit of water coming from my heater but it was not my fault that I did not notice...it was in the back corner where I would never have seen it.  They advised that my small space in my laundry room would not accommodate the current 40 gallon model...I needed a special 30 gallon tank.  They explained all to me and went and ordered and delivered the 30 gallon tank.   I was also concerned about my hoses on my washer leaking, so while Al worked on the water heater we ran my washer so he could watch the hoses to check for any leakage.  There was none.   I appreciate how each went above and beyond to help me with a situation that I really had no experience with and they eased my mind that I was doing the right thing.   Thanks so much Alan and Scott!!!

 8 years ago (24-02-2018)

I called Herrmann Services to repair a few plumbing issues in my house. Scheduling an appointment was so easy and convenient. When the technician arrived, he was very professional and explained everything to me before he got started. The repairs were done quickly and I'm very satified with the services I received. Hopefully I won't need anymore repairs any time soon but if I do, I'm calling Herrmann!! Thanks for the great service!!

 8 years ago (22-03-2018)

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