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Reviews, get directions and contact details for Highlands Behavioral Health

Highlands Behavioral Health
Address: 8565 Poplar Way, Littleton, CO 80130, USA
Phone: (720) 348-2800
State: Colorado
City: Littleton
Zip Code: 80130


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
There is a reason this place has a 2.5 rating. The staff is relatively friendly and the food is actually better than I expected, but that is where my compliments run dry. First, the social worker assigned to me started to make medical suggestions to me about a subject that I am highly educated about. I felt like I was being treated like a child. Second, they have created a system that is so bogged down in paperwork that it is completely inefficient. If you need something signed or review etc, don't even bother. Now that I think of it, I don't think they even had computers available to the staff. Third, one of the "doctors" was from Nigeria and had 0 American medical credentials. And finally, upon discharge my phone could not be located. My social worker came outside and was told about the issue. He went inside and came back out very shortly telling my father and I that he reviewed the camera footage from when I arrived and I did not have a phone with me. I went and used a computer to locate my phone's last whereabouts and it showed that it was still at the hospital. At this juncture the social worker who "reviewed" the tapes was gone and was ignoring our phone calls. Luckily enough someone from Risk Management put together a team who found my missing phone. This Rick Management person also told me that the social worker didn't have access to the security cameras. So in short, the social worker assigned to me lied to my face and my father's face, for what reason? I have no idea. If you need help go ANYWHERE else.
7 years ago (06-04-2018)
I was very depressed and suicidal upon being admitted here. I had to stay over a month in intensive recovery. I participated in daily group therapy, that included music, yoga and class time. My social worker, Pete and an RN, Rana helped me though this difficult time. Thanks, Pete, Rana, Nastasia, Mike and everyone else that helped me when I needed it most. I have begun a new life as a prominent business GM in Highlands Ranch. PLEASE IGNORE THE NEGATIVE REVIEWS.
7 years ago (05-04-2018)
I was afforded problem solving skills, trauma therapy, and all groups helped focus on coping skills and the staff was always friendly and helpful
7 years ago (07-05-2018)
This place is definitely about the money I have my grandson there and I needed to take him home and they placed another emergency hold on him they gave him medication without permission they never diagnosed him with anything they told me Medicaid would pay for this and if Medicaid didn’t pay then and only then would he be released I believe this is a Medicaid fraud facility they did nothing but make my grandson worse hold him against his will and my will Thid place should definitely be investigated prior reviews are 73% negative why is this place in business what a Shame I am currently going to sue this facility and I encourage everyone to do the same shut this place down again I repeat shut this place down they lie they pass you off they ignore you and continually make things up as long as they’re getting paid I was also informed They pay staff members to write positive reviews
7 years ago (20-04-2018)
This place is the worst there was no 0 button but then I remembered the nurses and BHA are so kind! The Dr sees you for 10 minutes and diagnose you with some extreme condition. The nursing staff is amazing but the Dr are so bad that they are overwhelmed by unhappy patients. They come by every 15 minutes at night and flash a very bright light in your face until you wake up then they leave the room. Then they have males doing rounds in female rooms and I kid you not they will try and open the curtain, yes just a curtain instead of a door in the bathroom and if your in the shower you need to peak out so they can see you. So many hippa violations . There are so many violations the sych Dr will come and if you are sitting in the hall they will discuss your Illness and everyone can hear your business and you can hear everything. They try and use fear and make you afraid to say anything. The beds are so hard and the food is aweful you go for treatment and you come out worse. I am still trying to process what I went thru. I asked to see the Dr and I was sitting down the hall and the Dr made some comments to the effect that tell that old lady to rub some cream on it. If I could here all the way down the hall every room leading to where I was sitting could here. I never asked to see another Dr ever. I think this place is more about making money then healing there patience. Worst place ever great nurses and BHA’s. They were pushing medication on patients that didn’t want them and denying patience that needed medication. I did not agree with the discharge papers not even close to what’s on them but you will sign them just to get out of there. This place will get sued eventually it is that bad.
7 years ago (09-05-2018)
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