Hilton Grand Vacations

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Address: 5555 Badura Ave, Las Vegas, NV 89118, USA

Phone: (702) 699-7900

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State: Nevada

City: Las Vegas

Zip Code: 89118

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Reviews

Working at HGV has been a wonderful experience. I love the fast pace energy and support that I get from my team members and management. Also I have learned alot about myself and what I am made of.

 9 years ago (10-01-2018)

I quit a few weeks back and still haven't received my check. I called them 4 times, left a voicemail yesterday and still haven't heard back. It's been 5 days since I should've received my check. I called HR and it went to voicemail 3 times, no one answered, I emailed them amd I still haven't heard back.
 Don't get me wrong it's a great company to work for, GO AQUA WOOOooo, the supervisor and team leads were amazing, my trainer Dan was also great, taught me everything I needed to know about the sales floor. My rating is just for the problem I have at the moment. If no one gets back to me and I don't receive my check, I will get a lawyer and see what I should do.

 9 years ago (07-11-2017)

Very professional, passionate and friendly. Environment was amazing!!!  Is very uplifting and vibrant.  I would definitely join to be a member of Hilton Grand Vacations. You guys Rock. Thanks so much 😍

 9 years ago (02-06-2017)

This is not on the strip. It's the perfect distance that you have to walk a million miles to get somewhere. It's also not old Vegas. 
Bad location.
I gave it 1 star because it's not up to normal Hilton standards. Stay here if you get tricked into a "free show" to here our time share spiel. 

I got white paint on my shoes because they were painting the lines in god Parkade with no signs. 

So many better options on the strip. Stay here if it's free.

 10 years ago (21-03-2017)

This post includes first an Employee Review, and then a Customer Review:

I worked here in Call Transfer. DON'T WORK HERE. 

The worst part is the blatant dishonesty. Not only do they encourage you to lie to your guests to help make a sale, but they also lie to you. 

They tell you that you can expect to make a good amount of money in commissions if you just follow their process, but on my team, my top agents aren't even making $40,000. And those are my top agents who have worked here for years. 

They also tell you in training that you can expect a certain pay structure with certain commission bonuses for hitting your target sales, but that pay structure changes after 90 days and if you don't meet the new targets, you DON'T GET ANY COMMISSION. 

Management won't treat you with respect either. No real training, just disorganization. So disorganized. It doesn't get better. And no one gives a crap. 

And for anyone who just got referred by a friend to work here, that "friend" will be making commission off your sales...

FOR CUSTOMERS INTERESTED IN THE PROMOTIONS WE SELL:
Do not buy anything! That one little timeshare presentation they ask of you, well, after you pull up to the resort in a limo and get taken on the beautiful tour of the resort amenities, you go to a sales manager's cubicle and he tries to sell you. They are aggressive, just read other reviews. And if you don't buy into the timeshare on the spot, you get sent home on a bus. 

And if you give them your credit card info on the phone, and try to back out even on that call, they will charge the card anyway. The package is non-refundable so you good luck getting your money back.

 10 years ago (20-03-2017)

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Hilton Grand Vacations

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