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Reviews, get directions and contact details for Holiday Inn Express & Suites Atlanta NW - Powder Springs

Holiday Inn Express & Suites Atlanta NW - Powder Springs
Address: 3741 Tramore Pointe Pkwy, Austell, GA 30106, USA
Phone: (770) 349-8000
State: Georgia
City: Austell
Zip Code: 30106


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
This hotel is very nice. Beds, furniture and decor seem contemporary and new. My family enjoyed a comfortable stay here. Great amenities in the room as well. However, I was very disappointed with the customer service. The gal working the front desk in the evening upon our arrival, was very unfriendly. She seemed preoccupied with her phone to get up and greet or help us and when she did, it was minimal at best. Breakfast was lacking. Very few items to choose from and the waffle maker did not work. Overall if you are looking for a place to sleep and that's all, this is a good place. Don't expect much more than that.
7 years ago (29-03-2018)
The place was under construction when we stayed which was a little inconvenient but overall the stay was nice. The place is big, the rooms are quiet, good sized with good sized bathrooms. The customer service was really good and I like that the place was off the main road a bit so you didn't have to listen to cars go by or anything like that.
7 years ago (15-05-2018)
Highly recommended! Pamela is so sweet, we talked during breakfast for a good half hour. Right now they are doing some renovations, but the hospitality makes up for the inconvenient circumstances. Which I might add, it isn't much of a problem, in all honesty. Wonderful service and clean, I would absolutely come again!
7 years ago (02-04-2018)
Very clean, great customer service and super accomodating. They're under renovations but you really couldn't tell. We had a very peaceful stay and the beds sleep wonderfully. We would definitely stay here again.
7 years ago (22-04-2018)
I started here for two nights and the service was great. Each employee that I interacted with was nice and helpful. There is construction going on in the hotel at the moment but it didn't start until a reasonable hour and the hotel provided ear plugs.
7 years ago (16-03-2018)
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