Holiday Inn Express & Suites Hays

Reviews, get directions and contact details for Holiday Inn Express & Suites Hays

Address: 4650 Roth Ave, Hays, KS 67601, USA

Phone: (785) 625-8000

Website

State: Kansas

Zip Code: 67601

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Reviews

Staff was very friendly & helpful.
Rooms were clean.
Shower head worked well (some hotels have issues with that).
Good pricing and location for traveling.

 7 years ago (21-01-2018)

Great hotel. We had to pull over due to icy conditions on I-70 and this ended up being a an excellent place to stay. Clean, neat, good mattresses and an excellent breakfast included.

 7 years ago (04-02-2018)

We chose this hotel because we wanted a nice place, and one that had a hot tub that we could relax in after we checked in. They advertise a hot tub, there are pictures of the hot tub on this very site. But when we walked in it had been filled in with cement and tiled over. I politely asked the clerk at the front desk about it and he was extremely rude. Didn't so much as say I'm sorry and I'll pass it along to a manager or something of that nature. I told him it was advertised on their website and he just said "Oh it is?" Turned around and didn't say another word to me. Considering how many people have complained about this very issue on here I think the fact that they have done nothing to correct the matter says a lot about the management there.

 7 years ago (18-12-2017)

Pretty good. Think the overweight woman who was behind the counter could use an attitude check though. What else is new? I guess that's typical protocol for "women in the workforce" lol

 7 years ago (07-02-2018)

Get into the room heater was set at 100. Try turning the a.c. on would not stop blowing out hot air. Call front desk, they tell me to turn a.c. on like I'm dumb. Ya already tried that. Finally get someone up to room, while they're trying to fix it ask for another room since it's so miserable. They tell me well we can't give you another room because well lose out on the other room. It's not my fault your heater/a.c. is broken . How rude. Also they do not have a hot tub anymore not sure why they have pictures up like they have one. Breakfast was basic. The eggs were always out, plenty of people were waiting for some. Was there for a good 25 minutes and never got any. I also woke up with a back ache and had it all day (I never get back aches)  Would never stay here again

 7 years ago (27-12-2017)

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