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Reviews, get directions and contact details for Holiday Inn Mt. Kisco (Westchester County)

Holiday Inn Mt. Kisco (Westchester County)

About

For special events, please visit mountkiscoevents.com or visit our facebook page, @mountkiscoevents

Story

Remarkable hospitality with that extra personal touch is our trademark. Know you are staying with a caring team whose priority is your utmost comfort. Our lobby with an abundance of bright, natural light and an inviting fireplace with a cozy sitting area create the perfect spot for relaxation and conversation. Our new open floor plan continues into the Hotel's new, on - trend, restaurant & bar call "The Hub", now known to be the center of all things social.

Enjoy a refreshing cocktail, local craft beer, tasty appetizers, salads, sandwiches and Chef's nightly dinner specials in this innovative gathering spot. Remember “The Hub" for hot, steamy coffee and breakfast in the morning too. All guests enjoy the convenience of Free hotel-wide Wi-Fi access and when you're ready for a work out, visit our Fitness Center Room or take a dip in our outdoor pool (seasonal).

For your convenience, snacks and sundries are stocked in our Lobby pantry and available for purchase. Business guests will especially appreciate our on-site Business Center as it makes it easy to finish paperwork or prepare for the next day's meetings. Proximity to local business, including IBM, PepsiCo and Northern Westchester Hospital amount other notable companies, ensures a convenient commute, as well With more time to explore, visit nearby Caramoor, Kykuit Gardens, John Jay Homestead and Harvest Moon Farm & Orchard.

Check In: 3pm
Check Out: 12pm

The Hub Hours
Weekdays
Breakfast 630am-11am
Dinner 430 pm- 10pm

Weekends
7am-10pm

Mission

Experience remarkable hospitality & customer service located conveniently in Upper Westchester County.

Owner - Roedel Companies

Mission:
To develop and operate high performing, quality hotels in Eastern United States by providing an exceptional employment, guest and investor experience.

Vision:
To be a premier hotel company, concentrated in the eastern United States, known for owning and operating select and upscale brand hotels along with independent, unique full service properties.

Hotels. Done Right.

Products

-Located 45 Minutes away from NYC and just a mile away from the Metro North Station

-Call us at Mount Kisco Events:
5 specialized meeting rooms for management development, training programs, seminars, and sales meetings. We can accommodate 2-300 participants.

-Packages for weddings, rehearsal dinners, bridal showers, bar/bat mitzvahs, reunions, anniversaries, proms, graduations, birthdays, holiday parties, and more. Customize pricing to fit your budget.

-The HUB -Full Service Restaurant & Lounge with Patio Seating
(Serves Breakfast & Dinner)

-24 Hour Fitness Center

-Seasonal Outdoor Swimming Pool

-On site Laundry Access

-Business Center with Printer/Fax/Copy Access

-Complimentary Wireless Internet

-Complimentary Shuttle Service in a 1 mile radius upon request

Address: 1 Holiday Inn Dr, Mt Kisco, NY 10549, USA
Phone: (914) 241-2600
moc.seinapmocledeor@nottaps
State: New York
City: Mount Kisco
Zip Code: 10549


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Wonderful Stay. Good sized, cleaned room. Staff's were good. During my stay the first day I had a problem with my laptop and Mr. Stephen arrange to fix it. Special thanks to Mr. Stephen. Daily housekeeping is good. Coffee maker and refrigerator was available in room. Overall it was a nice time.
7 years ago (09-02-2018)
Modern, great decor and atmosphere. Excellent staff and service. Dinner menu is excellent as well. Rooms are clean, neat, tidy, roomy and comfortable. Breakfast items need some work however. I would stay there again
7 years ago (06-01-2018)
Restaurant and bar is decent, rooms and accommodations are nice, front desk staff are excellent
7 years ago (19-04-2018)
Awesome staff, Excellent food in the Hub, loved the black out curtains to sleep, my room was clean and fresh smelling when I arrived, and they even had a Free toothbrush since I forgot mine. Attended a wedding reception for family, the room was breathtaking, food was delicious, waiters were always accommodating to my needs. I can't have half and half in my coffee, so I asked for skim milk. It was brought to me while my coffee was still hot in a cute little china cup. Definitely recommending to family and friends!! Loretta helped my family arrange everything and had ALL the answers.
8 years ago (29-08-2017)
Horrible experiences with the front des. Tiffany whom is unpleasant, condesending...plain rude and unprofessional to a fault. I am a business owner who travels frequently and was a regular w. colleagues in Mount Kisco. This location has changed interms of customer service hospitality over the last month and is getting worse. Rooms are well kept. Housekeeping, and the bar lounge is great. This woman named Tiffany at the front desk whom I asked kindly to have some extras brought up to my room as there were a few things missing. She had me wait infront of her while she picked up the phone chit chatting disclosing not relating topics to her job and gigling with the person on the other end. No I will be right with you or even telling the caller obviously her friend to hold on. I was attended to 7 minutes after as per my watch. This was not the 1st. The next day I asked her about renting their event room for a fundraiser. Tiffany kept her head down as she flipped her blonde hair and continued on the computer while mumbling " It is apparent that I only handle the front desk". I asked her to repeat then she rudely raised her voice and assertively stared at me and said" I dont do that". I was at my wits end and demanded to speak to the manager at once. She looked and me and said he isnt available right now you hv to deal with me and that she was currently supervisor of the front desk. I was livid and was going to write corporate at once. Most hv been non friendly at the front desk but never this terrible. I was ready to record Tiffanys unprofessional attitude until a lovely young lady who said her name was Infinity came to the front desk and guided me the right person to help with my Fundraising event in the planning. Infinity's smile lit up a room very professional, kind and resourceful. Then I remembered that Infinity had helped me before. Seams like someone I'd like to hv at our corporation being that my company revolves around Marketing. She said she's a university student w a year from graduation in similar major. I gave her my business card and told her please call at our NYC location upon graduation or summer internship. I mentioned her to colleagues and one had an event their while staying and also said that Infinity Had gone above and beyond to help them that night even passed her regular duty to make sure their stay was comfortable. Be clear that Infinity is one of the main reasons I will be returning. Her charismatic spirit and professionalism makes you feel a sense of care, warmth and security when you enter the lobby. Unfortunately for this Tiffany woman if she is not a temp but permanent she will be a part of the down fall for Mt. Kiscos holiday in Customet Service which is Imperative to every business as it is the face of the company or organization. Shame on the Inn for having such unprofessionalism and sense of entitlement exercised through Tiffany at their establishment.
7 years ago (27-03-2018)
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