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Reviews, get directions and contact details for HoneyBaked Ham Company

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Visit Us: www.honeybakedonline.com Send a Gift: www.honeybakedonline.com/HBOnline/shop/category.asp

Address: 2054 Sproul Rd, Broomall, PA 19008, USA
Phone: (610) 353-4000
State: Pennsylvania
Zip Code: 19008


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Reviews
Store hours posted on the door stated closing at 6:00 pm. I arrived at 3:45 pm to order a sandwich. Two rude and impolite male teenagers replied, sandwich center just closed. I asked if that was company policy - 2 hours before closing. They replied "didn't matter", we have an owner. I asked if that was ok with the owner? The answer I received was "Call him if you want". I can't wait until these two snowflakes need a real job in the real world and learn a hard lesson. As for the owner, he needs to fire these 2 with a nasty attitude and hire young people with manners.
8 years ago (05-06-2017)
Very very disappointed in the Easter ham. Seems all the boneless hams I was shown had a burnt glaze, but worst of all I paid $8.99 @pound for a boneless ham, when I went to slice it, there was a VERY large bone that was not visible along the bottom. This made it impossible to cut and it was not enough meat for the servings. This ruined the meal since the ham was the main focus. These hams are too expensive to have had such an error occurr. This was the Broomall store. I left a message and will update my review if someone gets back to me. The reason one purchases these hams is to ensure quality, otherwise a supermarket ham for less cost would do. Not sure if I will purchase one again, I normally do many times a year but will see the concern for customer service ☆☆☆☆Spoke with the owner Andrew and he was honestly upset and wanted to make it better, I was very surprised but he offered a replacement ham. I was more than pleased at this excellent customer service, I will speak highly of him and this location. Thanks Andrew!
8 years ago (21-04-2017)
Called and ordered a ham for Christmas. The employee supposedly takes the order. I ask him do I need some type of order number to pick up the ham? The employee says no just come in and use the code A1. They don't really worry about any type of verification. He states they are open till 4 on Christmas Eve. I ask about the pulled pork. Can I order that too? I've never been here before. NO he says they don't take orders for that it's in their freezer and there will have plenty of it. I show up Christmas Eve at 1:30pm. I ask for the ham and a worker goes into the back brings one out(I ordered between 8 and 10 lb) unwraps it and asks me about the weight, 9.6 lb. "Is it ok?" I say yes and she rings it up. Clearly this was not ordered for me or anyone else. So then I ask about the pork "Oh it is in our freezer over there." Nothing is in the freezer "Maybe there is some in the back" No none in the back. A woman at the counter is purchasing some. "Sorry that is our last bag." REALLY so let me get this straight You advertise your wonderful holiday meals and services for months but you don't really take orders for anything you sell or have it in the store when customers show up for it?I guess I was lucky I got a ham because I am betting anyone who came into the store at 3:45 pm looking for one was sadly disappointed. Funniest thing of all is they had a sign out front stating they were not making sandwiches that day due to the volume of sales. They probably needed the ham for the customers that had placed "ORDERS" Making sandwiches out of it would have really caused a problem! Overpriced come on. Don't bother.
8 years ago (12-01-2017)
Good selection and service. Great place to buy a ham.
8 years ago (24-11-2016)
All the food was great, sides were ready to heat up and serve.
8 years ago (27-12-2016)
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