Hong Kong Express N.R.H

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Address: 9147 Grapevine Hwy #400, North Richland Hills, TX 76180, USA

Phone: (817) 605-8860

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State: Texas

Zip Code: 76180

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Reviews

Just walked out.  We eat there a lot and they have pretty good food but i made a simple request for veggies rather than rice.  They said they can't do it.  

I asked if they had vegetables and they said yes.  I asked if i could pay for a side of veggies rather than rice.... after much deliberation they said they can't do that. 

So you run a restaurant, that has vegetable dishes,  but i can't PAY for a side of veggies? 

Well i guess we can spend our money somewhere else.

 8 years ago (11-06-2017)

This was our first visit. Went during lunch. The woman at the counter was incredibly friendly. I had the Sesame Chicken, and the wife had Sweet and Sour Chicken. We split an order of Crab Rangoon. The lunch specials come with soup and an egg roll. Everything was absolutely delicious! The Egg Drop Soup is the best I've ever had! Can't wait to go back!

 8 years ago (18-04-2017)

Very friendly place.  The menu has many choices, and all are consistently prepared each visit.  Choices in hot tea include jasmine and oolong.  

Price is good, with large portions.

Clean eating area.

 8 years ago (18-06-2017)

*** Follow up*** I am editing my review because the manger just called and corrected the issue. I'll leave what I originally posted but great service  and follow up from the management. Definitely makes them a 5 star service industry.

CHECK YOUR ONLINE ORDER! I would leave a 5 star review because we order there a lot. Food is good and service is fast but with their new online ordering thing you can easily get screwed. Last night I ordered our food with a  total of 33.10 including the 2.00 delivery charge, on the online ordering it leaves a place fora tip which I included 10.00 because to me that is a generous tip for delivery on that size order. When the driver showed up she said he could leave the order as is at 43.10 total or he could change it and I could just add in the tip. I told him it didn't matter so the driver said he would change it and I could just add the tip in. Well the driver still put the 43.10 charge in (that was including the online tip amount I left which we discussed) and I asked him so I still have to add the tip in. The driver said yes so I clicked the 10 dollar tip and signed his iphone. I should have checked it all and stopped him but I didn't thinking he knew what he was doing (which shame on me for not checking him). Clearly the driver did not know what he was doing and I ended being charged 53.10 meaning I paid 33.10 for food and this driver just took me for a $20 dollar tip. This will not deter me from ordering from them again but next time I will be more careful.

 8 years ago (18-01-2017)

Good prices for good food. Nice portion sizes.

 8 years ago (11-06-2017)

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