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Reviews, get directions and contact details for Hornblower Cruises and Events

Address: 13755 Fiji Way, Marina Del Rey, CA 90292, USA
Phone: (310) 301-6000
State: California
Zip Code: 90292


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Reviews
Everything about this cruise fell short of what they advertised and what we expected for our birthday celebration. We were not seated together. We were crammed into 2 tables as if our party was an after thought. The noise level from the engines was so loud we could not hear each other speak. There was music playing but we could not hear it. The food was awful. The customer service was slow, indifferent and in one case insulting. We gave up on dessert and went to the top deck so that we could be together. The best part about this cruise was returning to the dock. Hornblower Dinner Cruise is an waste of time and money.
8 years ago (12-09-2017)
My boyfriend surprised me with the champagne brunch cruise for my 25th birthday. Upon arriving to the boat, we were greeted by multiple people who helped make it an inviting atmosphere. When we got to our table, there were two chocolate truffles, a bottle of champagne, and we were brought out two champagne flutes to take home for my birthday. Our server Peter helped us celebrate and made this an overall wonderful experience. We had a window view from the second level of the boat and after enjoying the flowing champagne, we walked around and went onto the upper deck. The captain and other servers were all extremely friendly. The only downfall was the food. Unfortunately, we felt that for the price, the food fell a bit short. However, don't let the other negative reviews stop you from going here. Definitely loved it!
8 years ago (05-06-2017)
The food was very good tasty well seasoned the staff is very professional I would definitely do it again
8 years ago (16-12-2017)
Celebrated our very special 30th wedding anniversary. It was truly Wonderful! Great Hospitality! Staff was sweet and attentive. Food was out of this world! Great, relaxing tour of the Marina with nice Jazz/Easy Listening Musician playing very romantic music. Captain of the Ship helped my disabled Husband get to our seats. Could go on and on-truly enjoyable and highly recommended!
8 years ago (10-06-2017)
My employer hosted a group event on a Hornblower cruise and Everything was Great from beginning to end: the Welcome, the food (we had a dessert cruise), the staff, service and the entire cruise. You will not be disappointed. I would definitely recommend, especially for a group event.
8 years ago (18-03-2017)
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