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Reviews, get directions and contact details for Hot Wok

Hot Wok
"Hot Wok Asian Cuisine in Cypress, TX"
Address: 15103 Mason Rd B-2 , Cypress 77433, TX, US
Phone: (281) 256-8767
State: TX
City: Cypress
Zip Code: 77433


Opening Hours

Monday: 10:30-21:30
Tuesday: 10:30-21:30
Wednesday: 10:30-21:30
Thursday: 10:30-21:30
Friday: 10:30-22:30
Saturday: 10:30-22:30
Sunday: 11:00-21:00


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Reviews
This was my first time trying this restaurant. I ordered standard house fried rice, but requested extra bean sprouts. They charged an extra $2.00 for bean sprouts?! Then upon arrival, the portion was HALF the size of other comparable Chinese establishments, and they charge $12 for the smaller portion. THEN, I get back to my office, open up, dig in, and the rice is almost soggy or mush, and the beef wasn't cooked all the way through. I wasn't impressed and wouldn't recommend it.
Staff was very friendly. Food came out fast to say they had just opened. Very reasonably priced.
I'm a frequent customer One time they forgot to put my side of rice in a takeout order. They said that I could get a free side the next time I came in and they seriously honored it. Like they had my name and number at the register waiting for me. I thought that was really cool. Most places would not go to that extent they would hope that you would forget. The waitress is great and the food is always hot and fresh.
This restaurant had great customer service. One of the workers gave us free drinks. They had quran playing which was a good change. I ordered a lou mein chicken noodle soup with mild spice. It was exquisite. Although it is a little expensive, it was worth it.
Really rude staff. I asked if the Mango smoothie was made from actual fruit and not from powder, she assured me it's from frozen Mango. It's not! It doesn't have any Mango taste. The drink tasted like ice shavings with sugar. Save your money and eat elsewhere.
I ordered by takeout and the system was easy, the food was on time, and the service was exemplary! I had the vegetable lo mein and the orange chicken. Wow. It was the best I've had in all cypress and houston.Food: 5/5
Me and the wife were strolling down highway99 when we thought we should try a new place to eat. We went inside to order, greeted & sat down. Food came out at a great time & our waitress was very nice & attentive. I seen other reviews saying bad or negative reviews but can’t see why. Our experience was excellent and food was just beyond authentically delicious! Definitely will come back when on this side of town!
Me and my mom we’re looking for somewhere to eat lunch when we came across this restaurant. We walked in and we’re immediately greeted by the waitress I think her name was Janet She was so kind. I got the chicken and vegetables it came with soup, and fried rice and I added an egg roll for 1.50 more. The food was hot and fresh and so good overall everyone was so kind and the food was amazing I look forward to eating here again :
Great food and staff. Simple to order by phone or app and pay. They offer the same dependable quality food for years. The spicy fish is perfect every time. Clay pot fav. Packaging is safe to drive home with no leaks.Food: 5/5
I did not get all the food I paid for. Do not bother paying for extra, on anything you order, you will not get it. Not that I wanted it after I tasted it! Gross!!! Chicken was old tasting and tough. Food was greasy, the fry oil was old. I will NEVER order food from here again. This is exactly why I hate to pay for a tip, before I get my food. CAUTION
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