Hotel Urbano

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About

A stylish, urban boutique hotel with a resort flavor, well situated within Brickell Ave Business District. The eclectic and relaxing ambiance of the inviting pool deck & innovative, savory cuisine from Bistro Urbano & Bar create the perfect setting.

Address: 2500 Brickell Ave, Miami, FL 33129, USA

Phone: (305) 854-2070

Website

moc.imaimonabruletoh@snoitavreser

State: Florida

Zip Code: 33129

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Those that follow us across Social Media, blogs, and written publications from Miami to Toronto to Paris know that our home and offices were destroyed in Hurricane Irma back in September of 2017. Since the hurricane we’ve bounced around hotels, but we never felt like things were turning up until we reached Hotel Urbano. The rooms are nice, we have HEAT (which is awesome because it’s unseasonbly cold, the beds are like heaven, the bathrooms are tip top, spacious & comfortable spaces all over the hotel, there’s are all kinds of amenities, and best of all... This is literally the best staff I’ve seen at any hotel in South Florida... EVER. From the managers, to security, to the front desk crew, to the lovely people that clean our rooms; They are always friendly, vibrant, full of conversation, and go above & beyond to make guests feel like they are at home. People may have different standards for how they like their rooms, but if anyone says anything less than ‘the staff is stellar’, just disregard. People like this are hard to find in Miami. The fact that so many good people work at the same hotel is unheard of around here. This is a young, fresh, and welcoming crew that is worth the price of the room alone. Thank you, Hotel Urbano! We are forever gracious for your hospitality!

 7 years ago (05-01-2018)

To start with due to renovations the hotel is nothing to look at. By the way renovations start at 7AM, so if you are planning any late night outside, think again with the 7AM hammering and banging. Mandatory valet parking for $30 extra, due to no parking at the hotel and then having access to public parking with no security. With that, the valet missed placed my keys in the 4' x 2' podium and who was convinced that I never gave him the keys. Through the search I found them on top of the podium in a box for all to grab instead of the locked cabinet. Thank god that he was watching me or he might have thought that I placed them there and then apologizing when he remembered that he put them there. Once inside your room although small is adequate. Breakfast is a continental style, cereal, muffins and waffles you make. I am sure that in the future after the renovations things may be better. For now no bueno.

 7 years ago (13-12-2017)

Online, the pictures were beautiful. In person, not so much. I visited 10/24/17.  There's a lot of construction going on, which online doesn't mention. They had valet parking which also isn't mentioned on the website and you have to pay. The valet attendant was extremely rude. From my view, I saw the attendant leave my car door open and leave my car for a good 5 mins before she went back and parked it. Plus the breakfast they had made a friend of mine sick, because they left dairy out. Not a fan at all.

 7 years ago (11-01-2018)

I want to start by saying how great the staff was they were just awesome. Brando was very helpful when we checked in answering all our questions with a smile. Both Brando and Kat (front desk) very helpful throughout our stay at the hotel. Elizabeth also very knowledgeable about the area, and Augusto also great always helpful & very sweet. The housekeeping staff just super awesome keeping our rooms nice & tidy. The beds were comfy something I find as a pet peeve when they are not. The breakfast the waffles & orange juice delicious um not so much the rest of what they had out for us to eat. The coffee was very weak as well not a fan of the breakfast as well as having to pay $30.00 a night to have our car parked. I will for sure recommend Hotel Urbano to friends & family all in all we had a nice stay there even with all the construction going on at the time.

 7 years ago (25-09-2017)

Forward: The hotel is currently under construction. This was mentioned frequently while booking and during our stay, which was appreciated. It did affect my stay, but it won't affect this review as the staff were very vocal about the situation. Hotel Urbano is located just south of the Brickell city center and near the bridge to Key Biscayne. It is a small, easy-to-miss boutique hotel on Brickell Ave featuring average sized rooms and fair prices. There is no parking and so you must valet your vehicles during your stay, which is pretty typical for Miami. When we checked in on Christmas Eve we were attended to by a very welcoming concierge and a professional, helpful valet. They both asked us about our trip and holiday plans, and made sure we had everything needed as we settled into the room. We were supposed to have a pullout, though our room lacked it. The concierge quickly brought a rollaway need to our room with help from the valet, which was impressive as I don't think he worked for the hotel directly. He just wanted to be helpful. The bathroom was spacious, clean, and well stocked. The bed was clean and comfortable. Our AC seemed to work inconsistently and the settings I would change on the digital display would revert back to defaults at odd times, causing to room to become too hot. This was sporadic, and we weren't in the room often enough for it to be a nuisance. There is free breakfast in the lobby every morning, and it is a typical affair. The only hot food is bagels and toast via a toaster, and waffles (the best part of every hotel breakfast, though naturally there's a small line to make one). There are no hot eggs or meats though, so for protein you're looking at the various selection of yogurts and hardboiled eggs. All in all it was a good experience and I would book again in the future. The staff made me feel valued and taken care of. There are minor maintenance issues unrelated to the construction that could be fixed, and the vending machines are very overpriced on site, but it didn't detract from my stay.

 7 years ago (27-12-2017)

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