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Houston Finance & Administration

  1. Central Business District
  2. Texas Local Government Office
  3. Atascocita Local Government Office

Reviews, get directions and contact details for Houston Finance & Administration

Address: 901 Bagby St, Houston, TX 77002, USA
Phone: (713) 247-1755
State: Texas
Zip Code: 77002


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Reviews
Great experience working with them. Low rates and money arrives usually the next day. Also easy to work with just in case you need to adjust a payment date.
Horrible, Deplorable, Indifferent Customer Service. A very small office in Houston Heights, with a approximate staff of 4-6? They pattern their customer service after “ Who’s On First” ! Example: you call into the office… even if you have been using them for years… THEY DO NOT RECOGNIZE YOU! THEN, If YOU CA LL BACK WITH A QUESTION OR ADDITIONAL INFORMATION… YOU’LL HAVE TO EXPLAIN EVERYTHING ALL OVER TO ANOTHER REP. THEY DO NOT GIVE THEIR NAMES!!! So When you call back you don’t know who you were working with before. It’s like a game they play! They play dumb about what you are explaining. AND!!! If you get frustrated? They slam you on hold same as hanging up in your face! and someone else picks up and asks, “ Can I Help You?” …..and you have to explain everything over again. NEVER EVER HAVE THESE CUSTOMER SERVICE REPS HEARD THE WORDS, “ BEST PRACTICES IN BUSINESS” ever!!! I hope Consumer Affairs will offer, Houston Finance, new guidelines for doing business moving forward. signed~ native Houstonian
I’m giving 1 star because I feel they can definitely work on the phone skills. The few times I called I felt they were abrupt and a little rude. I was hung up on even before I could finish my question. So, at this point, I would not recommend just for that. Customer service is a must. Negocio no es muy bueno. Tienen que tener mas mejor comunicación con la gente.
Great customer service provided by Tess. She made my application process easy and fast, explained everything needed to complete my loan process.
This was the fastest loan I’ve ever received and it wasn’t complicated at all. I definitely recommend Houston Finance simple and easy to approve
This company has great customer service very helpful and fast and getting you the funds highly recommend them.
Amazing place !! Been a customer for years and wouldn’t even think of going anywhere else !!! Very prompt and professional service !! 6 STARS !! Ask for Mike !!!
Very poor customer service. If you don't feel like working then quit!!! I called and the lady's attitude was so unprofessional.
Bad service very bad service the owner supposedly has very bad customer service skill and they are very rude they denied my wife because me and her are related
I've been with Houston Finance for 5 yrs a very good company
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