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Huffman Koos Furniture

  1. New Jersey
  2. Morris Township Furniture Store
  3. New Jersey Furniture Store
  4. East Rockaway Furniture Store
  5. Denville Furniture Store

Reviews, get directions and contact details for Huffman Koos Furniture

Address: 220 US-46, Rockaway, NJ 07866, USA
Phone: (973) 625-1599
State: New Jersey
Zip Code: 07866


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Reviews
Very nice and friendly until they get your money... Very rude and unprofessional. Paid over 100 dollars for shipping of my furniture and was promised that it would be wrapped and protected.. delivery guy comes and furniture is not packaged or anything!! could have been damaged or scratched in transport. When called the store and talked to the store manager he didnt even want to help me, was rude, and didnt apologize. Dont deserve a 1 star for unprofessional and rude behavior.
8 years ago (03-05-2017)
This store is horrible! Unless you have the time and energy to constantly call and ask where your furniture is then don't order from here. We ordered in June with a 3 week anticipated delivery time. Ever since then we have called to follow up every couple days. Some of our order has come in after constant follow up. The rest was supposed be delivered on August 18; we received no calls or explanation and again after calling them multiple times. Sept 19 & I still don't have my furniture!!! They are rude and unapologetic even though the delay is completely their fault. I wouldn't have ordered here if I knew it would take months and the customer service could be so bad. This is by far the worst customer service experience of my life.
8 years ago (20-09-2016)
I would give zero stars but I cant. I ordered furniture over 12 weeks ago. They never placed the order. I called there several times to dispute the charge. They have yet to refund my money. I called Amex to dispute the charge. The store states I had only 3 days to cancel the order. This is a joke. They are disorganized, dishonest and any other negative dis you can think of. Stay away
9 years ago (31-08-2016)
Nice selection, found just what we wanted. Helpful staff and very competitive price. Worth a look when needing furniture.
8 years ago (09-10-2016)
Def. stay away from Huffman Koos .. This is our second bad experience with the store. We made purchase of more than 5K and all the money was paid upfront. When they came to deliver the furniture, looks like it needed extra large door much more then standard American size door. Delivery man told me that same thing happened with other customer few weeks back who had bigger door than us. Store should inform customers if the product we are busying needs spl. conditions like extra size door. As a customer we do not know all details the upfront. Store is aware of such incidents and should have updated us. When demand to Huffman Koos management to pay all our money back . At first discussion with store looks like that they are denying. We are going fight for that. Utter waste of time and money.. stay away for this store.
9 years ago (29-07-2016)
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