Huron Creek Food & Fuel

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Address: 6100 Dexter-Pinckney Rd, Dexter, MI 48130, USA

Phone: (734) 424-9813

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State: Michigan

Zip Code: 48130

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Reviews

Terrible customer Service. Last time I was there they were out of gas.  No signs stating that.   Went inside and asked if they were out and the clerk said yes.   I suggested they put signs out stating that so people didn't waste time.  Clerk replied " yeah eventually I will do that" .     Went there again just yesterday and same thing.  Pump was operating really slow.  Then stopped after about .20 worth of fuel.   Went inside and I asked if they were out of fuel.  Different clerk this time.   Clerk didn't know.   So I tried a different pump.  Same thing.   Went back inside to explain my prior experience and was met with much eye rolling , sighing, and generally a horrible attitude.   I suggested I may have to quit coming to this store and I am a local resident who has been coming there for over 15 years.   More eye rolling and clerk said " fine don't come here"    

Now here is the best part.   I asked for the manager's name.  Brian I believe it was.  Got his phone number and he did call me back.   So I asked him first "what is your position ?"    and was told "it doesn't matter what my position is so how can I help you?"    I immediately told this person, it's no wonder the staff has such a terrible attitude.  It must trickle down from management.   I asked who the owner is and was told " good luck finding that out"  and this "manager" then hung up on me. 

Probably the worst display of attitudes and customer service I've dealt with in a long time.  I won't be going back but I will be trying to track down the ownership to make that business owner aware of the rude, arrogant employees at this place.  

 11 years ago (16-04-2015)

Day shift staff is completely awesome

 9 years ago (01-09-2016)

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