Hutch's Bicycle Store

Reviews, get directions and contact details for Hutch's Bicycle Store

About

Your one stop Eugene Bicycle shop.

Story

Come see our great selection of Specialized, Co-Motion, Cannondale and Giant bicycles. We offer an extensive line of bicycle apparel, accessories and a full service shop. Drop by and let us help you.

Address: 960 Charnelton St, Eugene, OR 97401, USA

Phone: (541) 345-7521

Website

moc.liamg@enegueshctuh

State: Oregon

Zip Code: 97401

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 11:30 AM – 5:00 PM

Update Info

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Reviews

I have only good to say about this shop. I had the Specialized body geometry fit performed on my bike. This was the best money I have spent on the sport of cycling. Whenever I need EXPERT advice, this is where I go. The atmosphere is relaxed. The help is fantastic. The attitudes are great.  Best bike shop in the Eugene Springfield area. Period.

 8 years ago (01-11-2017)

I recommend against giving this shop your patronage. From the moment I entered the store I received a cold welcome. I requested crown race facing service clearly and explicitly. This request was met with confusion and aggressive questioning. The employee first implied I didn't know what I was talking about and then proceeded to write up a service ticket for only half of what I requested, without trying to clarify further. After some probing I discovered that the shop didn't have the tool (or the know-how) necessary to complete the service. I decided take my business elsewhere at this point.

I can't say anything the the quality of the service performed by this shop, and I can say that I never will. But judging from some of the reviews I'd recommend avoiding the service department at Hutches.

 8 years ago (25-09-2017)

My bike is an old cruiser, I've need work 4 or 5 times in the last few months. I was treated great here and more than fair! The service is fast and priced fair. There was a misunderstanding the last time my bike was in so I called and talked to Len the manager, he went way above and beyond to make sure I was a happy customer. Great service, great customer service, great staff!, fair prices. Why go any where else?

 8 years ago (28-04-2017)

I've had to take some stars off my previous post. The last few times I've been in they've been disorganized (lost my info & didn't call when my bike was ready then when I called couldn't find my bike) did a weird repair (new chain rode rough & it wore out the cassette & now I need new of both) & I feel like the shop manager is cranky and hard to communicate with. I still really love the Hutch's in Springfield 

 8 years ago (12-09-2017)

I came into the store on a Sunday afternoon, with my rear derailleur completely messed up and unable to shift gears at all.  Will immediately diagnosed my problem and did a complete readjustment on the spot while I waited.  It only cost $10, and he was most friendly and helpful.

 8 years ago (10-07-2017)

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