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Reviews, get directions and contact details for Hyatt Regency Grand Cypress

About

Enjoy Orlando's famous theme parks just minutes away and a host of lavish resort amenities such as a lagoon pool with waterslides and waterfalls, a beach and private lake with water sports, 45 holes Jack Nicklaus Signature Golf!

Address: 1 Grand Cypress Blvd, Orlando, FL 32836, USA
Phone: (407) 239-1234
State: Florida
Zip Code: 32836


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Reviews
Our stay here was AMAZING! We chose this hotel to stay at after getting married and it was a great decision. The gentleman at the front desk was very kind and congratulated us on our big day. He had chocolate covered strawberries delivered to our room and gave us a room on the very top floor (which has amazing views of Orlando). Everyone was very kind and I cannot wait to go back.
8 years ago (23-05-2017)
Amazing property! Was upgraded to a pool view room - view was gorgeous. The room was very modern with spa-like rain shower. Regency club was good even though it was crowded for the weekend. At the LakeHouse restaurant and Trellises lounge the food was great but customer service could be improved. The concierge and front desk were really helpful though!
8 years ago (06-05-2017)
Awesome resort! They literally have everything. The resort fee includes golf, boat rentals, and many other kid and family activities so it's well worth it. They also have fireworks every night at universal and Epcot that you can see from the pool view rooms. The rooms are clean and the staff is great! All rooms come with balconies and easily have room for two adults and children. We are going to make this resort a yearly tradition we like it so much!
8 years ago (13-05-2017)
A great hotel/resort! We got the rooms on a generic discount site for a really good deal. The resort contains MANY pools and even a man made lake. That lake contains many boats and things you can check out for free! (After signing a waiver). A personal favorite of mine is the walking/running trails located around the resort. The trails are 8-9 miles total and go through paved and off road areas, so the run stays interesting! There are single and multiple person bikes you can check out for free and explore the trails also! The room was very clean and the staff was very attentive to our needs. Overall this resort is an amazing place to stay!
8 years ago (03-04-2017)
Horrible service. We are staying at the Villas of Grand Cypress and were told we have access to the Hyatt amenities. We took the shuttle over and went down to the pool. We then went to use a boat and came back. As soon as we came back the lady started sternly telling us we needed wrist bands to ride the boat. She blamed us for using the boats without our wrist band, however she did not tell us before riding we needed them. She was extremely rude and condescending. As we were leaving the hotel, another person came up to us and asked "were you riding the boats without a wrist band". We told him yes and we were not told we needed them. He was again very concenscending and I do not know if it was our RACE or age but was being extremely unprofessional. Very unfortunate because the amenities are great but service was atrocious.
8 years ago (04-06-2017)
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