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Reviews, get directions and contact details for i Fratelli Pizza

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Thin-n-crispy delivery pizza. We specialize in corporate catering!

Address: 9400 N MacArthur Blvd, Irving, TX 75063, USA
Phone: (972) 444-0600
State: Texas
Zip Code: 75063


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Reviews
I had a good experience with the place itself, fast delivery! Unfortunately the food itself was very underwhelming. Of course taste is subjective but I was very disappointed.
8 years ago (04-11-2017)
Wonderful service all around and delicious pizza. I ordered 36 pizzas (8 different types) and every pizza was made correctly and delivered 10 minutes early. I'm 110% satisfied with the service from the phone order to the delivery!
8 years ago (10-02-2017)
Very poor customer service, the young lady who took my order was very rude and slightly disrespectful. I went ahead with order but very disappointed with service.
8 years ago (01-04-2017)
After moving from Denton, this is one of the first pizza places Ive been to and I absolutely love the taste of their margarita pizzas. However, after the 4th time I ordered, when I called in, the guy didn't know what I was talking about when I asked for a slice. I had to explain to him what I wanted even though I was the customer. Regardless, when I came to pick it up, the size portion was much smaller than the first three times I've purchased their "slices". Also, the temperature was definitely warm - not hot. I even stated "Do you usually mke them this size? I feel they are usually bigger." All he could say was "Yes, sorry, have a great day." Pros: Great taste, takes only 10 minutes. Cons: bad customer service, poor problem resolution skills, inconsistent in size and temperature. Sucks because I really love the taste but if I'm treated this way, I'll just pay more and order Bruno's Ristorante across the street instead.
9 years ago (27-10-2016)
They don't have driver so when you give them business I suggest not even considering convience, and instead of a good customer service gesture and offering free stuff for people to be inconvenienced to pick up pizza which should be delivered to begin with... Heres a tip work on good customer service and know it's 300 degrees in TX and we don't want to come out the house. I hate bad service and they definitely have it!!
9 years ago (03-08-2016)
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