Icon Plumbing

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Address: 3501 Mall View Rd #115, Bakersfield, CA 93306, USA

Phone: (661) 392-1088

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State: California

Zip Code: 93306

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Reviews

Time frame given should be observed because we have our own time/life too, sacrificing our day to wait for the help to come means a lot to the homeowners. Example 12-4pm window frame waiting time and the Plumber will come in 4:45. If the Plumber will call between the hour of 3:45sh and inform the owner he will be late then that is a good sign of professionalism. But if the homeowner will call the office to ask if the Plumber is on his way because the plumber is running late then definitely you will be getting not perfect 5 stars. 

Work: They have their own mop which is very awesome and their work is amazing! They left their workplace dry and clean. (I think they already corrected one of the bad reviews posted earlier) keep on improving and people for sure will love your service and will be receiving 5 stars all the time.👍🏼

 8 years ago (17-01-2018)

Service was excellent. After looking online for plumbers I received a call from them and after explaining what we needed was asked what time today would be preferrable. Very pleasant man arrived spoke with my husband re our plumbing problem. Got his equipment out and started fixing our leak. Took less than one hour for him to repair plumbing problem. Also very knowledgeable and helpful regarding other plumbing work we are planning to have done in near future. Would definitely recommend and have decided to go ahead and book them for our next job. Thank you Icon Plumbing

 9 years ago (02-06-2016)

We had great service from them. We repiped our house, they sent out two guys for the week they got it done and patched the holes when they were done. Very satisfied with the quality of work and very satisfied with the price we got.

 9 years ago (30-09-2016)

I had found this company online . Called the number very professional amd knowledgeable lady answered the phone and helped me decide weather I wanted to use the company or not . Asked for prices and prices were very fair and in my budget. Scheduled for technician to come out and look at my issue with my shower valve leaking. The plumber showed up , very prompted and courteous . Walk through my situation with shower leaking with the tech . Tech then said the cartridge needs to be replaced , technician had part on truck and installed and finished job within a hour . I will say I own a lot of homes and this company has my business for now on . 

Thanks 
Jenn Lamar

 9 years ago (26-05-2016)

What a joke.  My home warranty company was going to send them out because my garbage disposal was leaking.  They got my appointment wrong so that's one morning I missed work.  Then when they did finally come out it was in maybe the last 30 minutes of the 2 hour window they give you for arrival.  The guys that showed up both went over and looked under my sink and started commenting on stuff like "Oh yeah... it's leaking" and "Whoa... the hose came all the way off here" and then they left saying that they needed to grab a garbage disposal to replace mine with and they would be back in about 45 minutes.  

I'm no plumber but in this scenario why wouldn't you just grab the parts you might need as you walk out the door?  They finally showed back up in about 45 and replaced the garbage disposal.  When I looked in my kitchen as they were doing it I heard one of them say "water's going everywhere" then I asked "Do you need a bucket" because there was an empty mop bucket sitting a few feet away from where they were working to which they replied "no".  When they were done they quickly put everything back in underneath my kitchen, grabbed their stuff, had me sign, and left.  Before I left the house to hit the office I opened up underneath my sink and there was water everywhere.  All over everything they shoved back underneath, all over the wood, all over the tile just near the cabinet, everywhere.  So, before I left I took everything back out and dried it all off then dried off everywhere I could under my sink and put a fan in front of my sink down low and left the cabinets open for the day to try and dry out their mess.

Now, I go to do a load of dishes and I have water coming up through the dishwasher drain air gap.  I look underneath to remove the line to check if it's plugged and wouldn't you know it, no hose clamps on anything.  So did they glue it all on?  Either way I called my home warranty company back and asked that the problem be fixed and unfortunately because ICON is who guarantees their work I can't have someone else come out.  

Avoid this place at all costs.  They're nothing but hapless worthless muppets with wrenches.  

 13 years ago (15-08-2012)

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