Ideal Roofing

Reviews, get directions and contact details for Ideal Roofing

About

Ideal provides roofing tips and videos to educate the homeowner. We also post our efforts to give back to the community.

Address: 9535 Clay Rd Suite 1, Houston, TX 77080, USA

Phone: (713) 896-1122

Website

moc.secivresgnifoorlaedi@mij

State: Texas

Zip Code: 77080

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Reviews

I requested an estimate to repair a leaking roof in the back of the house after Hurricane Harvey.  They came out on 9/2/17 to inspect the roof.  I told them that there was also a small leak on the front of the house.  They repaired the area with 2 small dabs of roof caulk on top of 2 nails.  They did not replace the affected single shingle or even state that they would come back and replace the shingle.  Just 2 dabs of caulk.  For this, Ideal Roofing charged me $250.00.  In my opinion, I believe this to be price gauging after a storm.  I have talked to several other roofing companies who have told me that they would not have charged me for this situation.  One company even told me that they tarpped a house for no charge.  To date, 12 days later, I have not received an estimate.  Buyer beware!

 9 years ago (14-09-2017)

I am not sure what happened with the other reviewers, but we had an excellent customer service experience with Ideal.  I received a call back within a day of calling the office and had an appointment with David a few days after that.  He was very knowledgeable, honest and thorough in explaining the insurance claim process for my new roof.  The work was quality and I will recommend this company to others.

 11 years ago (30-01-2016)

Very knowledgeable and helpful. Top quality work, honest. I experienced none of the other reviewer's complaints.  I have used them in the past for repairs and recently for a new roof. Very happy with their work.

 11 years ago (02-01-2016)

I regret badly that I chose this roof company. Their service made me crazy. I called their company several times and no body answered the phone. The attitude of the roofer was terrible.

 11 years ago (17-11-2015)

I had them to replace my roof back in January. Then I found out that there was leakage problem. I called them a number of time in the past two weeks and they have not even helped me schedule an appointment to fix the problem. I have to say that their customer service was horrible. 

 11 years ago (25-08-2015)

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